adrianna whitehead

* Interned for a total of 240 hours with the Administrator and Business Office Manager * Audited Medicare non-coverage letters for all residents at facility from June 2013 – June 2014 * Prepared social history assessments at pre-admissions * Helped balance monthly patient census * Maintained monthly Patient Finance Report using UltraCare software * Attended quarterly business office meeting at Western Regional Corporate office in Morganton, NC * Attended seminar training for NCTracks, new Medicaid billing system

* Assisted in Certificate of Need Application and acquisition of new buildings/facilities * Constructed Daily Labor Reports for the reference of Regional Directors of Operations * Audited preliminary financial statements before final publication * Formulated business action plans for facility financial and operational improvement * Utilized Matrix software to ensure residents were billed properly and accounts receivables were monitored effectively * Reviewed actual vs. budgeted expenses to construct summary reports, indicating causes for overages and action proposals to remain within budget in future months * Interacted effectively with international investors via presentations, conference calls, and various report requests * Promoted from intern to part-time employee, August 2015

GPA: 4.3 (weighted)

GPA: 3.80 Activities and Societies: Treasurer of Future Healthcare Executives student club