Adolfo Tunon

I lead the localization of banking solutions by connecting with stakeholders and focusing on customer pipeline development and closing deals. Leveraging Agentic AI and process improvements, we help banks to grow sales, optimize costs, mitigate risk and enhanced customer experience.

Repositioned the transaction banking offering across 6 modules: Accounts & Liquidity, Payments, Virtual Account Management, Cards Issuing, Behavioural Banking, and Supply Chain Finance. Identified target clients, promoted the offering, and supported several marketing assets to support global sub-regions.

Contributed to over 275 projects across 44 countries including bank transformation, deposit growth cost optimization, process improvements, risk mitigation, Agentic AI, and organization restructuring. Co-authored 5 articles on banking trends, business cases, and (something else).

Managed a P&L portfolio of 40+ financial products, generating over $2.4B in revenues across EMEA. I led a team of 260 professionals and chaired the Product Management Committee, overseeing a $110M tech investment.

Managed a portfolio of $1.2 billion revenue across 50K+ corporate clients in 32 countries. Spearheaded product management initiatives, led a diverse team of specialists, and executed strategic decisions to drive revenue and enhance operational efficiency.

Directed efforts of client experience and service teams comprised of 240 people for top 3,000+ corporate, SME and financial institutions across London, Dublin, 27 EMEA countries, and outsourced services in India. Propelled service quality in payments from 72% to 84% while cutting client payment queries from three million to 1.7 million in 3 years via process optimisation programme in the area of international FX payments (SWIFT, SEPA).

Increased corporate/SME product profitability to $1.2B (11% boost) across EMEA – including electronic payments, liquidity, deposits, local / international trade, cross-border solutions, FX, and digital. Contributed to over $21M revenues in two years with negotiation of strategic alliances / partnerships with 14 banks and technology companies.

Fueled $420M revenues (14% growth) across Central Eastern Europe, Middle East, and Africa in the areas of electronic payments, receivables, cash management, deposit growth and e-Commerce. Enabled collection of client proceeds by 240 diverse accounts in 18 months with development of new merchant account solution.

Redefined Latin American Cash Management and Trade Service / Finance offering by enhancing and combining seven different global transactional products into one offering. Launched network extension programme with 16 partner banks, offering 4.2K service points across 23 Latam countries. This programme was later extended to Europe

Set up from scratch the London Representative Office of Banco Rio (largest privately-owned bank in Argentina that later was acquired by Santander in 1997)) covering operational, commercial and technological aspects, being achieved in 7 months. Negotiated trade funding of $396 million from 119 institutions in 12 European countries to facilitate trade financing deals between European exporters and Latin America importers.

Formulated and implemented a new bank's business strategy and marketing plan covering 38 products, producing a net annual income of $32 million (24.5% increase in one year). Coordinated the design and launch of 11 cash and trade products for individual and corporate customers, using a cross functional team approach that reached 1,000 clients in 19 months.

Master in Business Administration