Adnane  Mourchad

Adnane Mourchad

Business Associate @ Automotive

About

With over four months as a Business Associate at Automotive, I focus on customer experience, automotive diagnostics, and delivering tailored solutions. My background includes significant expertise in providing technical assistance, managing teams, and enhancing customer service operations in the automotive sector. My professional journey spans over two decades, including prior roles as a Senior Technical Consultant, where I provided technical support, trained professionals, and contributed to maintenance and diagnostics. I am dedicated to improving customer satisfaction, fostering teamwork, and implementing innovative automotive solutions to support organizational goals.

Country

Morocco

City

Casablanca Metropolitan Area

Industry

Automotive

Skill

Technical trainer , Extended Warranty, Customer Experience, Databases, Contact Centers, Technical Documentation, Technical Training, Technical Leadership, Troubleshooting, Analytical Skills, Collision Repair, Mechanical Engineering, On-board Diagnostics, Warranty Administration, Customer Service Representatives, Employee Training, Customer Loyalty, Customer Service, Vehicles, Automotive

Experience

Automotive

Business Associate

Automotive

LinkedIn
2025-7 - Present · 1 yr 3 mos

Casablanca Metropolitan Area

Automotive / stellantis

Senior Technical Consultant

Automotive / stellantis

2023-6 - 2025-7 · 2 yrs 2 mos

Morocco

technical assistance support, automotive diagnostics, training officer , team manager, automotive solutions

Capgemini Engineering

Senior Technical Consultant

Capgemini Engineering

LinkedIn
2021-3 - 2023-6 · 2 yrs 4 mos

Morocco

Technical assistance support. Diagnosis. Pamir. Service box .tisweb .EPC . ASSISTING TECHS OVER THE WORLD. MECHANICAL SOLUTIONS. PROVIDING HIGH Level OF customer service and maintenance activities. 1 level positions in CUSTOMER SURVEY . ATN VEHICLES UK . AFRICA.MIDDLE EAST .. EUROPE

Groupe PSA UK CAREERS

PRODUCT MANAGER . TECHNICAL SUPPORT . AUTOMOTIVE EXPERTISE

Groupe PSA UK CAREERS

2020-9 - 2021-3 · 7 mos

CASABLANCA

technical support. technical assistance to all PSA STELLANTIS Europe UK east Europe; middle east africa

Pivot auto parts

Business Associate

Pivot auto parts

2020 - 2021 · 1 yr
Cummins Inc.

Business Services Analyst

Cummins Inc.

LinkedIn
2020-2 - 2020-6 · 5 mos

Khouribga, Béni Mellal-Khénifra, Morocco

inspection of machinery engines , daily activities reports , repairs follow up , work in progress

JLR

Reception Manager

JLR

LinkedIn
2017-12 - 2020-1 · 2 yrs 2 mos

Morocco

managing all service repair job orders warranty claims dept customer service orientation customer service aftersales dept customer satisfaction reception procedures appointments,

A1 automotive .QATAR

Front Office Supervisor

A1 automotive .QATAR

2014-6 - 2017-9 · 3 yrs 4 mos

Qatar

all service repair general maintenance parts orders overseas restoration of classic cars body shop repair and paint tuning and high-performance cars service advisor workshop manager

Nissan Motor Corporation

Workshop Supervisor

Nissan Motor Corporation

LinkedIn
2012-4 - 2014-5 · 2 yrs 2 mos

morocco

service maintenance warranty claims technical support body shop repair after sales service workshop supervisor technical campaigns manager

Jaidah Group

Automotive technical Advisor

Jaidah Group

LinkedIn
2010-6 - 2011-12 · 1 yr 7 mos

Doha, Qatar

customer technical matters after repairs quality control customer relations CRM management training quick service operations maintenance warranty claims dept activities general motors interface

Adnane Mourchad's Contact Information

Email

******@***.com

Phone

(**) *** ****

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