Aditi Alpeshkumar Jha

• Cut mean time to detection by 40% by automating dependency mapping across network, storage, and security platforms using Python and Bash replacing a 3-hour manual process. • Authored 12 runbooks and SOPs documenting system data flows and escalation paths, enabling resolution of 80% of critical incidents without central support escalation. • Reduced cross-platform escalations by 35% by establishing data standards for failure-state logging across 4 infrastructure layers. • Maintained and updated technical documentation and knowledge base articles, improving team resolution efficiency and operational reliability.

• Owned end-to-end data product lifecycle for operational pipeline integration, querying data warehouse sources via SQL to identify 8 critical failure points engineering prioritization cut pipeline error rate by 30%. • Designed automated Jira board views across 40+ feature-level items, accelerating at-risk detection by two sprint cycles before escalation. • Built 3 Power BI dashboards translating data capability gaps into executive decision points, reducing time-to-decision on pipeline blockers from 5 days to under 2. • Translated operational data findings into structured recommendations aligned to large-scale enterprise planning frameworks.

Lead digital strategy, storytelling, and media campaigns to amplify refugee voices and promote organizational goals. Manage social media, branding, and media partnerships to increase engagement, awareness, and actionable outcomes. Analyze audience and campaign metrics to optimize content strategy, reporting insights to organizational leadership. Develop data-driven media plans and project timelines, applying strategic planning, workflow management, and operational analytics. Collaborate with cross-functional teams to ensure campaign consistency, compliance, and impact measurement. Translate complex social issues into structured, clear messaging for diverse audiences.

Assisted in managing student services processes, ensuring timely and accurate support for enrollment, welfare, and administrative requests. Supported digital platforms and tools to improve efficiency in student service operations. Maintained records, documentation, and reporting for student activities, contributing to process transparency and accountability. Collaborated with staff to optimize workflows, improve response times, and enhance overall service quality.

Delivered custom blockchain solutions for clients, focusing on secure, efficient, and production-ready smart contracts. Designed, developed, and deployed Ethereum smart contracts using Solidity, ensuring security, scalability, and compliance with client requirements. Collaborated directly with clients to gather requirements, translate business needs into technical solutions, and deliver project-ready implementations. Applied blockchain technology to improve operational efficiency, transparency, and security for small to medium-sized businesses. Completed multiple freelance projects successfully, demonstrating accountability, independent problem-solving, and project management skills.

• Improved transaction data reliability by 20% by implementing input constraint logic blocking malformed data from entering downstream flows. • Reduced release configuration errors by 45% by designing CI/CD pipelines that standardized handoff steps across development, staging, and production with a traceable change log. • Improved contract processing throughput by 30% by profiling bottlenecks using parameter-to-throughput mapping and eliminating degrading logic constraints. • Built backend applications integrating databases and data management layers, ensuring data integrity and application reliability across production systems.

Pursuing an MS in Information Systems while actively applying technical and analytical skills in live production environments. Hands-on experience includes IT systems support, automation, incident management, and enterprise workflow optimization. Completed projects involving Linux, Windows, SAP ERP, blockchain, and GRC-focused audits. Engaged in student leadership, media strategy, and externship programs to enhance operational, analytical, and business process expertise.

Completed a BCA with focus on software development, data communication, networking, and information security. Gained hands-on experience in programming (Java, Python, PHP), web development, databases (MySQL, MongoDB), and project implementation. Developed practical solutions through academic projects, freelance work, and internships, including blockchain and SAP-related applications, strengthening both technical and problem-solving skills.