aditi sharma
About
Worked with Midland as Project Analyst for 1 year 8 months. Worked with Dell for 5 years as Sr. Technician . Currently working with Amex Techologies, IT dept. as Service Delivery Engineer. ITIL,CCNA certified,Knowledge of AD,windows server and remote access(VPN).
india
gurgaon
computer & network security
troubleshooting, networking, microsoft office, windows, security, windows server, active directory, technical support, itil, ccna, network security, windows 7, operating systems, team management, service delivery, vpn, it service management, management, customer relationship management, virtual private network, business process improvement, leadership, project management, incident management, problem management, service now.com, mac, business development, change management
Experience
gurgaon haryana india
senior technician
dell
project analyst
encore capital group
service delivery engineer
american express
Education
institute of management technology, ghaziabad
computer science
CCNA,ITIL,AD,Server,MCIP
brightlands school
commerce
brightlands school
delhi university
commerce
Activities and Societies: ITILv3 ,ITIL-OSA , CCNA
aditi sharma's Contact Information
Phone
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