
adewale princ
desktop support engineer and deployment engineer
About
Desktop Support Engineer at NHS South, Central and West CSU
united kingdom
london
information technology and services
management, system deployment, networking, project management, telecommunications, active directory, team leadership, operating systems, windows, troubleshooting, customer service, front office, windows xp, sccm, revenue analysis, windows 7, vmware, security, software installation, it management, it strategy, microsoft exchange, teamwork, analysis, hardware, team motivation, prince2
Experience

desktop support engineer
deloitte uk

windows 7 and 8.1 deployment engineer
deloitte uk

windows 7 deployment engineer and rollout engineer
bbc worldwide
* Deployed Desktop and Laptops. Lenovo, Compaq, Dell and Hp devices * Configured, analysed and diagnosed PC, printer, Tablet and laptop faults * I ensured users have administrative right on the machine * Floor walking and helping users * Added Lync and outlook profile, add shared mailboxes in outlook and add signature in outlook * Liaised with project manager or team leader to resolve issues * Completed quality assurance check list for every user deployed * Backed up users data and Rebuilt machines or exchange it * Troubleshoots issues with deployment * Rolled out from windows XP to windows 7 and 8.1 environment * Provided support to end users and dealing with customers

floor walker and deployment engineer
royal bank of scotland
* Deployed Tablets and Laptops * Windows 7 deployment Working closely with project managers in other to assist in delivering a successful project * Rolled out new IT equipments and diagnosed incidents. * Software and Hardware installation * Citrix Xen desktop, Appsense, Lenovo, hp and Dell hardware * Migrated from windows XP to windows 7 * I conducted Technical training for users and customer facing

project support and deployment engineer
british american tobacco
* Desktop, Tablet and Laptop deployment * Base unit and Monitor installation * Onsite rebuild of base unit * Onsite replacement of hardware * Operating system upgrade following the company procedure * Windows 7 deployment Working closely with project managers in other to assist in delivering a successful project * Generating progress report of the project both internally and externally, so as to deliver to time and budget. * IT project management: Rollout of new IT equipments, cost management, risk management, client facing, concurrent implementation to time and budget. * Software and Hardware installation * Used System Center Configuration Manager to manage large group of computers running windows * Migrating XP to window 7

floor working specialist
royal free london nhs foundation trust
* Trained and mentored hospital staffs on how to use PM Office in Maternity, Inpatient, Outpatient, Bed Management to ensure that verification of appointments and surgical procedures were carried out effectively and efficiently. * Trained and supported staff during the implementation phase of the Electronic Patient Record as well as providing resolutions to technical issues during GOLIVE. * Assisted in the Migration for Patient Demographics from the old Patient Admission System to Cerner Millennium.

deployment engineer
vodafone
* Desktop and Laptop deployment/installations * Base unit and Monitor installation * Onsite rebuild of base unit * Onsite replacement of hardware * Operating system upgrade following the company procedure * Windows 7 deployment Working closely with project managers in other to assist in delivering a successful project * Generating progress report of the project both internally and externally, so as to deliver to time and budget. * 100% clients facing to fully understand what customers want, so as to match their expectation * IT project management: Rollout of new IT equipments, cost management, risk management, client facing, concurrent implementation to time and budget. * Software installation * Technical training to clients’ staff

desktop support engineer and deployment engineer
nhs south, central and west
* Migrated from Windows XP to Windows 7 using Windows easy transfer * Configured and set up Emis web, vision, scriptswitch and docman to every users * Floor walking and helping users with both hardware and software issues * Build and configured new Windows 7 to standard build specifications of Operating system * Un-boxed and Assembled new hardwares like Hard disk, RAM, keyboards and Printers * Build and sets up new PCs for new company employees in a prompt manner before they begin * their jobs. This includes installing any required software above what was provided as standard for * the role they would undertake. * Troubleshoots Hardware and software issues for users * Maintained a high level of users satisfaction at all times * Supported users with the newly installed applications and go to users desk to provide further * support * Gave access to users and added them to the company domain * Provided support for emis web, vision, docman and supported in linking emis web and docman * together. * Supported the users in installing printers and in set up
Education
university of greenwich
Activities and Societies: Sports
greenwich college
computer science
Activities and Societies: Football
adewale princ's Contact Information
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