Adela Puspita
Office Administrator @ PT. Global Jet Express (J&T Express)
About
Bachelor of Management business graduate from Universitas Pelita Bangsa, I bring a strong foundation in data entry administration, record-keeping, marketing. My internship experience at a state-owned company, combined with my role as an accounting admin managing delivery orders and tax invoices, has honed my ability to handle data with precision. I have also collaboration skills through managing projects and events for campus organizations. With a passion for continuous growth, I am eager to take on new and exciting challenges in diverse industries and contribute to impactful outcomes.
Indonesia
Bekasi
Outsourcing/Offshoring
Manajemen Layanan Pelanggan, Analytical Skills, Microsoft PowerPoint, Business Administration, Kerja tim, English, Document Management, Administration, Customer Satisfaction, Customer Service, Business Relationship Management, Operasional, Team Coordination, Confidentiality, Attention to Detail, Pemecahan Masalah, Layanan Pelanggan, Kemampuan Berorganisasi, Komunikasi, Berpikir Kritis
Experience
Office Administrator
PT. Global Jet Express (J&T Express)
Cikarang Barat
• Selalu memastikan setiap paket memenuhi standar operasional keamanan pengiriman. • Memahami alur distribusi barang dari Drop Point hingga ke tangan konsumen. • Mengawasi keluar masuknya paket di gerai agar tertata rapi dan mudah diakses saat penjemputan (pick-up). • Mahir mengoperasikan sistem internal logistik berbasis cloud dan perangkat keras pendukung (scanner, thermal printer). • Berhasil mempertahankan tingkat akurasi input data sebesar 99% dan meningkatkan kepuasan konsumen 20% dengan menangani masalah complainan dengan tenang tanpa hambatan • monitoring SLA pengiriman barang dan kelayakan jenis barang yg akan dikirim
Accounts Payable Administrator
PT. pellita niaga sejahtera
Area DKI Jakarta
• Manage data entry for over 1,000 invoice and PO transactions, ensuring accuracy and speed of data processing each month. • Organised and maintained invoices for input into client systems/databases. • Improved data access speed by 40% through database structure optimisation. • Managed and archived physical and digital documents, reducing document search time by 35% with the implementation of an organised archive system.
Administrative Officer
BPJS Ketenagakerjaan
Cikarang Utara, Jawa Barat, Indonesia
• Improved administrative process efficiency by 60% by introducing an automated document management system. • Supported daily administrative activities, including filing, data management Maintained accurate participant data in the BPJS system. • Assisted in collating, editing, and proofreading 10,000 records, proofreading and updating monthly. • Ensure the smooth running of administrative processes by participating in socialisation efforts to raise awareness of BPJS Ketenagakerjaan benefits among the community
Education
Universitas Pelita Bangsa (UPB)
Manajemen bisnis
Adela Puspita's Contact Information
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