Adhitya Ganesh

Managing long term GTM Technology Roadmap and Systems Interoperability

Revamping Plaid’s end to end GTM tech stack and working with some awesome stakeholders across product, ops, and sales among other things

Managed multiple accounts generating over $10,000 in MRR and a total ARR of over $2.5M. Also worked on various internal initiatives supported by AI including: - Creating a new-hire chatbot trained on embeddings of internal account management documents (Tech stack of Open AI ada, Langchain, and Pinecone) - Sentiment Analysis on support tickets using Open AI API and embedded in Zendesk via widget

Managed multiple accounts with over $100,000 in yearly spend and a total ARR of over $1M. This involves tasks such as: - Modeling customer damage data and tracking success metrics to ensure continued progression - Interfacing internally across machine learning, product management, sales, marketing, and engineering teams to confirm customer needs are met - Conducting quarterly business reviews, onsite presentations/workflow observations, status updates, etc. to communicate Urbint’s value to customers - Managing stakeholder engagement and introducing new Urbint products to pre-existing customers Urbint uses AI to help infrastructure operators make informed decisions and maximize risk reduction for every dollar spent, creating safer, more resilient communities. The Customer Success Team is responsible for maintaining large, enterprise accounts and providing value via Urbint's suite of SaaS products.

Management Consultant in the Energy vertical with a focus on Large Electric Utilities. Also have experience with grid modernization and the incorporation of emerging technology into day-to-day use at utilities. Projects include: - Supporting the regulatory filing of a large Fortune 500 utility for capital expenditure as part of a grid modernization plan. This entails working across various functions at the utility including finance, marketing, legal, engineering, etc. Extensive analytical work on Excel and managing of the business case for 20 different programs.

Projects include: - QA for technical requirements and associated documentation for a Fortune 100 utility's large scale software transformation - Optimized processes for a large Electric Utility’s $20 million Mobile Dispatch System rollout with a cross-functional team - Pursued lead at a large Midwest Electric Utility by pitching new drone technology that reduced outage mitigation time by 90% - Created a strategic business case for a FTSE 100 Electric Utility interested in expansion of a fiber revenue stream - Developed prototype resulting in a Statement-of-Work contract at a large Midwest Electric Utility by automating approval processes for a 20-person team

- Utilized heat/mass balances and energy efficiency principles to boost kiln cooler fan flow in River Rouge limestone processing plant. - Optimized alarm set-points by measuring and plotting various gas compositions, temperatures and pressures. - Created a novel method to externally calibrate a moisture sensor for coal feed and incorporated it into into pre-existing PLC systems. - Integrated scattered metrics for quality control into an MS Access Database for streamlined SAP data entry

- Used CRISPR - Cas9 protein to regulate enzymatic pathways in yeast cells to help increase production of plastic precursors - Investigated an orthogonal CRISPR system to activate and knockout two separate genes simultaneously in the same cell