Adam Hofheimer

Principal, Government and Healthcare @ CapTech

About

I've spent my career trying to answer that question and more importantly, trying to prove it doesn't have to be this way.After 20+ years helping states modernize their most complex systems including: Medicaid, integrated eligibility, unemployment insurance, workers’ compensation, permitting/licensing and workforce solutions I've seen what actually works: smaller teams of senior practitioners, cloud-native platforms (not portals), AI that augments caseworkers rather than replacing judgment, and designs that start with the citizen experience and work backward to the technology.The results speak for themselves: systems serving Millions of citizens across a myriad of benefit and support programs. Cloud-native eligibility platforms. Award-winning citizen self-service redesigns that reduced call center volume and met people where they are on their phones, in their language, at their moment of need.At CapTech, I work with state agencies to deliver modernization that actually finishes. On time. On budget. With knowledge transfer so the state owns the outcome not a perpetual dependency on us.My focus areas:• Medicaid Enterprise Systems (MES) & health services modernization• Integrated Eligibility multi-program platforms (SNAP, TANF, Medicaid, CHIP, LIHEAP)• Paid Family & Medical Leave (PFML) implementation• Workforce & Labor systems — UI modernization & workers' compensation• AI-embedded delivery — what works in government and what doesn't (yet)If you're a state leader wrestling with a modernization decision or just tired of vendors who over-promise, I'm always happy to share lessons learned. No pitch required.

Country

United States

City

Greater Richmond Region

Industry

Information Technology & Services

Skill

Cloud Infrastructure, Go-to-Market Strategy, Sales Presentations, Enterprise Technology Sales, Business Development, New Business Development, Sales, Strategic Planning, Strategy, Program Management, Consulting, Marketing Strategy, Business Strategy, Management Consulting, IT Strategy, Business Intelligence, Account Management, Workers Compensation, Analysis, Start-ups

Experience

Principal, Government and Healthcare

CapTech

2018-12 - Present · 7 yrs 10 mos

Richmond, Virginia Area

Leading CapTech's state and local government technology transformation practice. I help agencies modernize their most complex, citizen-facing systems: Medicaid, integrated eligibility, workers’ compensation, labor and permitting/licensing with an approach built on delivery speed, modern architecture, and genuine knowledge transfer.

Managing Director, Government Solutions

CapTech

2005-9 - Present · 21 yrs 1 mo

Greater Richmond Region

Board Member

VirginiaNavigator

2012 - 2015 · 3 yrs

Richmond, Virginia Area

Chairman, Claims Committee

IAIABC (International Association of Industrial Accident Boards and Commissions)

2009 - 2012 · 3 yrs

Madison, Wisconsin Area

Co-Founder & President

AgroShield

2002-10 - 2005-9 · 3 yrs

Greater New Orleans Area

Successfully raised venture capital, contributing to the establishment of operational headquarters and research offices; developed profitable product verticals, orchestrated daily operations, delivered ongoing product support/integrated marketing, and effectively managed global technical developments. Additionally, I created and executed strategic marketing plans to penetrate new markets and enhance business development, oversaw P&L management, raised equity capital, and effectively negotiated deals and contracts. I successfully sourced and managed OEM chemical manufacturers to produce a new chemical for market launch, and planned for future development of hybrid AgroShield polymers to enhance supplemental revenue streams.

Marketing and Strategy Consultant

Allianz UK

2003 - 2004 · 1 yr

I led the development of enhancement products for the world’s largest credit card association and created customized specialty insurance and loyalty products targeted to individuals as opposed to demographics. I also managed the re-development of the corporate web site, www.worldaccess.com; and performed competitive market research and analysis on emerging trends within the specialty insurance and financial markets industries, resulting in enhanced and competitive product generation.

Manager, Innovation

The Egg Factory

2000 - 2003 · 3 yrs

I delivered expert executive leadership and international program management to improve venture capital, marketing campaigns, public relations and product development. I effectively managed the development of company innovations from conception to sale, specifically in the areas of vision-care, agriculture and consumer products. Forging strategic partnerships with Fortune 500 clients, I effectively increased profit and business growth, raising millions in venture and other equity capital.

Executive Director

Innovation Challenge

2000 - 2003 · 3 yrs

Developed program curriculum and instructional programs on business development, innovation, intellectual property and product development. Influenced the development of proprietary innovations. Responsible for selecting 16 students out of 1600 national and international applications. Leveraged relationships with Fortune 500 executives to provide leadership and instructional programs. Raised funds to expand the size and quality of the program. Mentored each internship team on the processes involved in innovation.