Adam Greatbanks

As the People Analytics Lead at M&G, I drive strategic reporting and analytics initiatives across the business, delivering insights that support decision-making, culture improvement, and operational efficiency. I leverage the full capabilities of Workday and Prism, enabling data-driven outcomes at scale. Key Highlights: Led the design and delivery of Workday dashboards, Worksheets, Discovery Boards, KPI scorecards, and custom reports across all core HR areas: HCM, Recruitment, Payroll, Learning, Talent, Performance, and more. Integrated external data via Workday Prism to provide a fuller picture for senior leadership and HR. Partnered with HR, Finance, and business leaders to align analytics with strategic goals — producing insights that informed People Plans for executives and identified key workforce risks. Owned the end-to-end process for regulatory reporting, including Gender and Ethnicity Pay Gap, ARA, and DRR. Directed internal/external audit activity and led data governance for HR. Managed and developed a team of analysts to scale reporting capability and drive self-service adoption across HR. Played a central role in major transformation initiatives, including M&A, organisational restructuring, and cultural analytics. Led data design and integration for downstream systems in collaboration with IT and stakeholders.

Delivered expert reward advice and led compensation processes with a focus on regulatory compliance, market competitiveness, and stakeholder alignment. Key Achievements: Led the annual salary and bonus review cycle, engaging HR and finance leaders and representing the business in union pay discussions. Created a multi-source Market Intelligence framework to benchmark reward practices across financial services. Designed bonus schemes for sales channels, ensuring compliance with industry regulations. Led benefit renewals and vendor negotiations to maximise employee value. Designed global compensation structures aligned to local practices and business objectives. Served as secretary to the Nomination & Remuneration Committee for Prudential International Assurance.

Key Responsibilities and Achievements: Maintained optimal staffing levels for a high-volume operational site, responding quickly to short-notice changes and ensuring daily business continuity. This included managing weekly rotas, approving holiday requests, and coordinating with recruitment agencies for temporary staffing needs. Led comprehensive onboarding and induction processes for both permanent and agency staff, covering Health & Safety, Food Hygiene standards, and company policies and procedures. Managed the end-to-end recruitment lifecycle: advertising vacancies, shortlisting applications, coordinating interviews, and requesting references to support timely and effective hiring decisions. Compiled and analysed data for weekly and monthly HR reports, including KPIs such as attendance, labour turnover, new hires, leavers, long-term sickness, disciplinary actions, and grievances — providing insights to management for workforce planning.

Delivered comprehensive HR support in high-pressure, fast-paced military environments — including deployments in Afghanistan, Iraq, and Belize — ensuring operational continuity and personnel wellbeing. Key Responsibilities and Achievements: Supported annual appraisal processes by liaising with line managers, drafting performance evaluations, and assisting with promotion recommendations. Acted as the first point of contact for all Employee Relations matters, managing disciplinary case preparation, writing witness statements and assessments, and coordinating with Civilian and Military Police as well as Detention Centres. Solely responsible for managing complex payroll issues, including salary, military allowances, accommodation, bonuses, child support, travel, and schooling benefits. Also processed all expense claims and additional financial entitlements. Proactively managed welfare concerns, offering guidance and support on personal and family matters, including housing arrangements for service members. Maintained strict confidentiality across all personnel files, disciplinary actions, deployments, and sensitive documentation. Gained valuable experience providing frontline HR support in operational environments — developing resilience, adaptability, and composure under pressure.