Adam Smith

• Ensure security of large Science Lab building • Checked in, inventoried and checked out decedents ensuring proper accountability at all times • Ensuring proper temperature of walk-in coolers and proper functioning of equipment • Assisted in Medical Investigations and forensic transportation

Providing IT support to 50 plus users both locally and remote.

Acted as first point of contact with customers to respond to phone and electronic requests for support as part of the Help Desk. Provided exemplary customer service while ensuring the on-going maintenance and development of positive customer relationships with team members and end-users. Escalate tickets as necessary

o Leading small team of IT contractors in various tasks including but not limited to inventory, hardware deployment, software and hardware troubleshooting. o Coordinating projects with various contractors in a timely manner. o Software implementation and hardware deployment. o Network trouble shooting and basic network setup. o Setup and troubleshooting multiple models and types of printers and all-in-ones

• Determining health care eligibility for Veteran patients. • Administrative processing of Veteran patients in enrollment, benefits, and registration. • Applying public laws in determining enrollment status, eligibility for hospitalization, outpatient care, dental coverage, prosthetic issuance, travel reimbursement, and other related services. • Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs. • Obtaining essential information and documentation from Veteran patients for enrollment activities. • Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling. • Facilitating communication between Veterans and other facility consult departments. • Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts. • Processing and record keeping of inpatient medical records. • Manual and electronic data entry. • Collation of statistical information. • Entry of Physician orders and consult requests. • Prepares Veteran patient statistics. • Providing reception to incoming and outgoing customers and communication. • Utilizes Microsoft Office software to compile data and formulate reports.

• Checked in patients, scanned for vital signs and took S.O.A.P. notes for physician. • Achieved certifications in CPR, ACLS, BTLS, and NR-EMT-B. • Assisted in E.R. triage, aiding surgical operations, and administering I.V.’s and catheters at B.A.M.C. in San Antonio, TX. • Gave CLS classes on many topics including administering IVs, applying tourniquets, other life saving measures

Grill cook, fry cook and sautee cook. Minor greens work. Restaurant cleaning duties