adam lutz

workforce management knowledge and systems administrator

About

Experienced Workforce Management with a demonstrated history of working in the health wellness and fitness industry. Skilled in Microsoft Excel, Analytical Skills, Customer Service, Microsoft Word, and Data Analysis. Strong information technology professional graduated from Utah Valley University.

Country

united states

City

pleasant grove

Industry

consumer services

Skill

microsoft excel, customer service, data analysis, project management, leadership, management, microsoft office, public speaking, microsoft word, powerpoint, research, social media, analytical skills, ping pong

Experience

workforce manager

doterra international llc

2014-7 - 2015-7 · 1 yr 1 mo

member services representative

doterra international llc

2014-3 - 2014-7 · 5 mos

delivery driver

sunroc building materials, inc.

2012-8 - 2014-4 · 1 yr 9 mos

Delivered building materials in Utah County and surrounding areas. Operated fork lifts and assisted customers in the lumber yard.

sales representative

ecofirst pest control

2011-4 - 2011-9 · 6 mos

Worked with customers and potential customers on a daily basis, resolved concerns and built relationships of trust. Developed excellent communication and sales skills.

workforce management knowledge and systems administrator

doterra international llc

2016-11 - Present · 9 yrs 11 mos

team lead, workforce management

doterra international llc

2015-7 - 2016-11 · 1 yr 5 mos

Manage and train a team of Workforce Analysts responsible for forecasting hiring needs, recording key performance indicators, analyzing trends, and overseeing operations for a contact center of over 1000 employees.