Ravi Shankar Acharyabhatta

• In charge of managing IT group strategy with delivery for international locations (i.e., KSA, EGY, IND, LON, SIN) • Prioritizing initiatives based on capacity and orchestrating portfolio management from Ideation to Delivery • Handling/Managing Capex to the tune of 40 Mio • Management and execution of demands from various business portfolios (Core, Payments, Enterprise) • Ensures end to end delivery of IT Solution by managing time schedule and ensuring coordination between various IT departments and with business departments. • Defines, develops, and monitors project control mechanisms to supervise delivery schedule. • Implement best practices in project and release management. • Provides clear direction, set targets, prioritize tasks & assign responsibilities for the team of Scrum Masters & Tech Leads

Manage e-wallet project from conceptualization, requirement specification, process definition and post implementation management. Manage Digital application with key focus on UI and UX framework. Research on Mobile Banking trends in the industry both local and international and suggest ideas of innovation and improvement. Manage analytics dashboards for Mobile applications & create MIS reports for Senior Management. Aid Product management in the creation and execution of Online marketing campaign Responsible for uptake of Mobile channel amongst retail customers and achieve the departmental objective of transactions and revenue. Responsible for the smooth operations of channel and liaise with IT to ensure channel availability with minimal impact to business, customers and service quality.

Understand customer system/application architecture Business/Stakeholder requirement gathering & analysis Solution/Transition requirement specifications Identify/gather use cases, user stories, customer journey Workflow/data flow diagram/business process documentation User story Estimation, Prioritization & Capacity planning Support to testing team for test strategy, use case scenarios & test cases Monitor E2E product/project implementation Prepare project/product release & provide operational support Feedback to the product team for Product Enhancement Identify/recommend new ideas for process improvement Incident & Change request management

• Design & specify business requirements and attend meetings with Business to review customer functional requirements. • System testing prepares system test plans and test scripts for systems. Plan and conduct system testing of program at customer site. • Generates activity reports for VISA Domestic transaction on SPAN network, GCC transactions on GCC network and SPAN ATM declined transaction as well as Merchant Category Code which are banned in the Saudi Arabia. • Configure & Test ATMs for Payroll Card Project for Balance Inquiry and Cash Withdrawal • Test VISA & SPAN transaction through POS terminal. • SPAN online certification for VISA and MasterCard

• Design & specify business requirements and attend meetings with Business to review customer functional requirements. • System testing prepares system test plans and test scripts for systems. Plan and conduct system testing of program at customer site • Performing SIT & UAT testing for the CAS Module • Reporting the Defects on time and coordinate with the concerned team to close the Defect • Validating the Loan policies in acceptance to SHARIA Corporate Internet Banking affiliate (Sybase), • Reviewing the test cases written by team members • Preparation of Clarification document. • Preparation of Test Design • Testing the Implementation of retail and corporate internet banking services for Qatar & Iraq customers • Performing SIT & UAT testing for the corporate internet banking Module • Reporting the Defects on time and coordinate with the concerned team to close the Defect • Post Live testing support less

• Settlement & reconciliation of ATM & Forex transactions • Handling Dispute queries • Executing the card fund transfers & payments to the card on time • Vostro cash management. • Process Reengineering • Migrating of new process to BSS Chennai from Barclays UAE

• Settlement & reconciliation of ATM & Forex transactions • Handling Dispute queries • Executing the card fund transfers & payments to the card on time • Vostro cash management. •Conducting KCSA internal audit in other process. •Submitting monthly reports on timely basis to the clients on request. • Follow up with spokes in successful migration of new process.

Handing the Finance & Accounting process of Citi Bank Credit Card for Dallas region, • Settlement to the clients like MasterCard, Bank of America and Key bank • Development of process reconciliation which saves time and money to the organization • Reconciling the settlement without errors as its client impacting. • Conducting monthly check over the settlement amount • Maintaining the Reliability of the process with technology department. • Maintaining records relating to Internal and external audits and adhering to the systems. • Taking up the lead for many process improvements.