Abuzar Ishtiaq

• Business development across Qassim & Hail regions to expand market presence & revenue. • Develop and implement sales growth strategies for cash calls and maintenance contracts. • Manage daily HVAC maintenance operations, including workforce allocation and job prioritization. • Supervise and evaluate technical crew performance to ensure productivity and service quality. • Monitor job progress, quality, and safety compliance in line with company standards. • Conduct regular client and site visits to strengthen relationships and identify new business opportunities. • Manage project execution and coordination. • Manage procurement activities and vendor relationships to support operations. • Drive performance to meet monthly and annual KPIs for sales, operations, and customer satisfaction.

• Managed maintenance service operations and dispatching, ensuring timely job allocation and service delivery. • Prepared and reviewed technical reports, quotations, invoices, and handled payment follow-ups. • Liaised directly with clients to ensure service satisfaction, resolve issues, and maintain long-term relationships. • Conducted site visits and client meetings to support operations and customer retention. • Coordinated procurement of spare parts and services, including vendor management and negotiations. • Prepared monthly and annual financial reports for management review. • Managed employee payroll processing, vacation planning, and execution. • Administered biometric attendance systems and maintained accurate employee records. • Acted as a key coordination point between clients, technical teams, and internal departments. • Oversaw fleet management, including vehicle maintenance and GPS tracking. • Managed employee camp operations, ensuring compliance, hygiene, and accommodation standards.