abigail norman

floor supervisor, helping u bridge idd day program

About

I am a focused person, a self-starter, and I am always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. I recently graduated from Auburn University with my Bachelors Degree in Interdisciplinary Studies with emphases in education and training, specifically for the adult population. As an Event Coordinator, I have experience speaking with customers and working with potential vendors. The position requires effective negotiation and time-managements skills, as well as patience to work with vendors that need information provided to them in various forms, such as email, written documents, and via phone. I often need to change my method of communication to fit the individual I am working with to make sure they have the information they need when they need it.

Country

united states

City

indianapolis

Industry

mental health care

Skill

customer service, leadership, organization skills, event planning, social media, sales, retail, custom furniture, customer experience, microsoft office, microsoft word, microsoft powerpoint, microsoft excel, microsoft outlook, facebook, adobe photoshop, adobe indesign, creativity skills, management, team building, public speaking, communication, time management, creative design, creative work, painting and decorating, written communication, visual merchandising

Experience

event coordinator

gourmet expos

2018-9 - 2019-10 · 1 yr 2 mos

* Provide event support to over 50 vendors and sponsors per event through ongoing phone, email, and * in-person communication. * Monitor attendee registration to alter social media activities based on registrations to date * Direct on-site event operations including vendor booth assignment based on requested and contracted logistics, assist as needed in booth set-up, answer vendor questions and resolve problems as they arise * Develop email marketing, website communication, and advertising, local promotion using geofencing, * and social media strategy for three separate events in two markets * Author and manage consumer communications in the form of e-newsletters, emails, website updates, * event guides, and brochures

social media and digital marketing administrator

the holiday heroes

2019-1 - 2019-7 · 7 mos

* Utilize Adobe Creative Cloud and Canva.com to design digital and print marketing assets * Assist with production of monthly newsletter, designed layout and creative elements and write section * content * Maintain social media accounts for the organization * Draft press releases, event blog posts, social media content * Post press releases and news stories to the organization website

social and development intern

the holiday heroes

2018-7 - 2018-12 · 6 mos

* Design and schedule social media posts across platforms in alignment of overall marketing strategy * Handle a variety of administrative duties for the Executive Director and Program and Development * Coordinator including calendaring and PowerPoint creation.

sales associate

pier 1 imports

2017-6 - 2018-11 · 1 yr 6 mos

* Created a sales environment that enhanced the buying experience through the full sales lifecycle, from * initial contact to demonstration and sale * Created new visual merchandising through window displays and promotional concepts, and ensured * that store displays were changed according to weekly, monthly or seasonal themes