Abid Qureshi

Technical Project Manager @ Arcana Info

About

Results-driven Technical Product & Project Manager with 12+ years of experience leading digital transformation, API management, and enterprise integration initiatives across telecom and IT domains. Skilled in delivering end-to-end product lifecycles using WSO2, IBM API Connect, and App Connect, while ensuring scalability, governance, and compliance. Proven expertise in telecom VAS platforms, IoT solutions, and digital ecosystems, with a strong track record of aligning business requirements with technical delivery. Adept at stakeholder management, vendor coordination, and cross-functional leadership, driving projects that enhance customer engagement and accelerate organizational growth. Passionate about building innovative digital products, optimizing integrations, and enabling enterprises to thrive in today’s API-driven economy.

Country

Pakistan

City

Islamabad

Industry

Information Technology & Services

Skill

IT Projects, Client Onboarding, Project Management, Digital Product Development and planning, SMS, Product Planning, Service Planning, IT Architectural Design, Technical Solution Design, Apigee API Management, Telecommunications, VAS, WAP Gateway, GPRS, Linux, GSM, Transmission, Matlab, C++, Windows

Experience

Technical Project Manager

Arcana Info

2023-2 - Present · 3 yrs 8 mos

Islāmābād, Pakistan

Digital Solutions & Design Specialist

Telenor

2018-1 - 2023-4 · 5 yrs 4 mos

Islamabad, Pakistan

VAS Expert

ZTE Corporation

2013-9 - 2018-1 · 4 yrs 5 mos

Pakistan

• Provide 2nd line technical support in the following domains MMSC, SMSC, USSD, ICS and WAP GW. • KPI’s Monitoring (performance & capacity analysis) of MMSC, SMSC, USSD, ICS and WAP GW nodes on daily basis & identification of the root cause if there is un-usual trend. • Handling the queries or alarms reported by the NOC & take corrective actions where & when required. • Maintain the checklist of Alarms, DB backup’s, DB spaces, Memory space’s, CDR server’s spaces, CPU utilizations. • SUSE OS installation and configuration. • Sybase database installation, configuration and maintenance. • Hardware installation of ZTE equipment • Direct communication with R&D team in case of any critical or major issue. • Perform activities for SCP, IMP, DB, Web server, OMM server and SIU patch implementation and service upgrades. • Resolve trouble tickets related to the services like MMSC, SMSC, USSD, ICS and WAP GW. • Taking the traces and analyze the signaling flows and parameters to resolve the issue. • Troubleshooting/analyzing the repeated problems, trends and service degradation, and ensure that the root cause of the problem is identified & solved permanently. • Good experience of Linux servers, zxin10 important logs and Sybase database. • Strong knowledge of SMSC, MMSC, WAP, CRBT, MCA, ICS, CGW, SDP and SCP interfaces, protocols and call flows. • Strong knowledge of GSM protocols (ISUP, CAP, MAP, SIGTRAN etc) and TCP/IP protocols (SIP, SMPP, SMTP, SNMP etc)