Abhishek Arora (SHRM- SCP)

Lead the HR function for Equifax Product Engineering Centres (PEC) in India. Key responsibilities: Serve as a trusted HR advisor to senior leadership, providing insights on workforce planning, organizational health, and talent strategies. Lead end-to-end talent lifecycle including hiring strategy, capability development, performance management, and leadership development initiatives. Lead the design and execution of HR programs aligned with business goals, including performance management, compensation frameworks, succession planning, and workforce capability development. Utilize data-driven insights to identify trends, forecast HR needs, and guide leadership in making informed decisions. Act as the primary escalation point for complex employee matters, ensuring fair, timely, and compliant resolution. Build mechanisms for continuous feedback, including surveys, focus groups, and town halls, and translate insights into actionable engagement plans. Oversee employee relations, grievance handling, and conflict resolution with empathy and a solutions-oriented approach. Lead organizational change efforts including restructures, culture transformations, digital HR initiatives, and process optimizations. Facilitate leadership alignment and change readiness across teams, ensuring communication is clear, consistent, and supportive. Oversee HR operations including onboarding, HR compliance, policy development. Drive continuous improvement across HR processes, focusing on simplification, employee experience, and automation where possible. Strengthen the organization's leadership pipeline by identifying high-potential talent and designing targeted development plans.

Spearhead the People function and develop HR strategies to support business objectives in the region. Collaborate with senior business leaders to understand their hiring needs and partner with Talent Acquisition team to provide support Partner with global People COE teams to align with global initiatives. Lead HR Transformation initiatives for India region Work with cross-functional teams to drive continuous process improvement and automation within People function. Partner with Marketing to develop and build employer brand Develop employee engagement initiatives – R&R, Wellness, IDP, etc Lead Talent Management programs - Succession Planning, PMS Work closely with global and regional leaders to address HR needs Oversee Payroll and Benefits, working closely with Finance teams Ensure compliance with all relevant labor laws and company policies With closely with Statutory Auditors for fulfilling annual compliance requirements

Manage full range of HR activities (Employee Lift Cycle) across a global and diverse set of functions and teams to ensure global agenda is achieved while managing local requirements Provide insights to leadership on complex people issues viz. Employee Relations, Talent Development, Retention & Recruiting Strategies Counsel employees and managers in areas of performance improvement and in identifying training and development opportunities. Coach managers to manage performance issues Guide managers through Performance Reviews and Annual Compensation Process (ACP) Partner with Talent Acquisition to address sourcing strategies that support the recruitment, selection, and diversity hiring. Participate as an interviewer/assessor with key positions Drive timely reporting and review of key people matrices.

HR Business Partner for India Technology & Operations Centre (ITOC) for Worldpay in Indore. Provide HR generalist support to managers on people matters- Employee Grievance, PIP, Market Benchmarking, Compensation Review & Exits Partner with Centre of Excellence teams to support drive people agenda Drive the HR system (Workday) & policies Integration for Indore Manage key HR processes in close partnership with managers (Performance Management, engagement survey action planning) Partner with stakeholders to drive internal communication and best practices Drive organizational redesign to ensure cost synergy to business Coach to build manager capability to develop their teams on Career progression/training plans based on individual goals

Acts as a trusted HR Advisor to support the international assignees with immigration and family relocations in India. Handled HR Operations and supported with policy formulations/reviews. Active support towards Internal Communication and various engagement initiatives Liaison with vendors and government authorities for immigration for expatriates Drive global HR interventions with respect to Talent Management Participate in the Annual Budgeting exercise Ensure strong stakeholder management and negotiation with partners

Managed New Hire Orientation program and joining formalities for Mumbai location Single Point of Contact for day to day employee queries for West Zone Handled employee grievances within stipulated timelines as per policy Creation and Maintenance of Employee Master data in SAP system Handled daily HR transactions for South & West region – hiring, confirmations, transfers, separations, appraisals Responsible for Monthly payroll processing for 1800 employees Service letter generation- Employment Contract, Confirmations and other employment certificates to employees Organized Employee events- Open House, Sports, Festivals. Conducted Exit Interview and Full & Final Settlement of exiting employees

Established the HR Department for the Group Managed the Recruitment, Selection, Salary negotiation, etc Publishing the Job notifications in the newspapers as per AICTE guidelines Conducted the Onboarding formalities and New Hire Induction Formulated HR policies in line with the education industry benchmark Handled Monthly payroll process and exit formalities Streamlined & centralized the employee records archival system for the group Coordination with the recruitment vendor for sourcing pipeline

Client: GE Money, UK New Accounts Operations, Advancing loans to clients based on their credit rating, Outbound Collections with compliance under Data Protection Act

2 Years Full Time Masters Degree

2 Years Full Time Post Graduate Diploma Program (equivalent to MBA)

3 Years Full Time Under Graduate Degree Program