Abhishek Tigga

A customer-centric and tech-focused Associate Product Manager with 2+ years of experience in B2C industries, dedicated to building incredible products that create unmatched happiness for customers. In my past roles, I spearheaded the implementation of the Stock-Pledging feature, enabling traders to use their stocks as collateral for additional trading balance. During this time we developed an industry-leading USP feature: 'Instant-Pledge', reducing TAT from 24 hours to 10 minutes, resulting in a 6x increase in user growth over 6 months by addressing key user concerns and driving adoption. Currently, I'm leading efforts to streamline processes and enhance user experiences in IPO. This includes saving over 900+ hours in team bandwidth through back-office system improvements, reducing error rates by 70% in critical IPO systems, and enhancing key user journeys to decrease support visits by 60% while increasing the Net Promoter Score by 35%. I thrive on the challenge of making a real impact in users' lives. Whether simplifying the complex or adding a sprinkle of magic, I'm dedicated to bringing joy and value to the table!