Abhishek  shetty

Abhishek shetty

Operations Program Manager, Bridge Product Support at Stripe @ Stripe

About

At Stripe, I lead and scale an operations team at the intersection of global money movement and the businesses building on Stripe. I’m currently focused on Bridge, a platform that enables businesses to move money globally using stablecoins and makes cross-border payments faster, more reliable, and more programmable.My team supports businesses integrating with Bridge and acts as a key interface between users and internal teams. We work closely with Engineering and bring in Product, Sales, and Compliance teams as needed to resolve complex issues, improve reliability, and ensure a seamless experience. I focus on building the processes, systems, and team capabilities needed to scale a high-growth product.Previously, I built and scaled operations across trust, safety, and compliance in global e-commerce at Amazon. My experience spans fraud prevention, compliance, and trust and safety, building systems that protect customers, reduce losses, and strengthen platform trust.I’m particularly interested in how strong operations can become a strategic advantage, helping businesses move faster, operate reliably, and scale globally in an increasingly internet-native economy

Country

India

City

Bengaluru

Industry

Computer Games

Skill

Analytical Skills, Business Analytics, Contact Center Management, Customer Experience, Customer Experience Management, Fraud Investigations, Fraud Detection, Risk Assessment, Credit Card Fraud Prevention, Fraud Analysis, Online Fraud, Chargebacks, Dispute Resolution, Incident Investigation, Claim Investigation, Incident Management, Fraud Prevention, Content Management, Brand Protection, Reputation risk

Experience

Stripe

Operations Program Manager, Bridge Product Support at Stripe

Stripe

LinkedIn
2026-2 - Present · 8 mos

Bengaluru

Lead developer support operations for Stripe’s Bridge, a stablecoin infrastructure platform enabling API-driven global money movement, wallet services, and programmable financial systems.

Amazon

Risk Manager

Amazon

LinkedIn
2022-5 - 2026-1 · 3 yrs 9 mos

Bengaluru

Amazon

Operations Manager

Amazon

LinkedIn
2014-8 - 2022-4 · 7 yrs 9 mos

Bengaluru, Karnataka, India

• Managed a diverse team of ~90, including front-line managers, SMEs, and trainers, to enhance operational efficiency. • Analyzed business trends to proactively address claim and bad debt issues, ensuring trust in Amazon transactions. • Developed new fraud prevention controls while maintaining seamless selling activities on the platform. • Led escalations and collaborated with senior leadership to uphold service quality and productivity metrics.

Education

Christ University, Bangalore

Christ University, Bangalore

LinkedIn
2011 - 2014 · 3 yrs
Christ University, Bangalore

Christ University, Bangalore

LinkedIn
2011 - 2012 · 1 yr

Abhishek shetty's Contact Information

Email

******@***.com

Phone

(**) *** ****

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