Abhishek Pathak

Senior Sales Executive

About

Results-driven professional with experience in B2B sales, international operations, and team management, having worked across Canadian telecom, U.S. healthcare claims, and U.S. government-supported programs. Proven ability to handle client negotiations, manage large teams, resolve escalations, and consistently meet business objectives. Currently working as a Senior Sales Executive, specializing in selling B2B internet connectivity and bundled telecom solutions to Canadian businesses. Strong expertise in identifying customer needs, recommending tailored solutions, negotiating contracts, and achieving sales targets while maintaining regulatory compliance. Previously promoted to Manager – International Operations, where I successfully led a team of 40+ members, handled escalations, ensured service quality, and optimized operational efficiency. Known for leadership qualities, confident communication, and strong management skills. Seeking opportunities to grow within a progressive organization where I can apply my experience, contribute to organizational goals, and continue professional development.

Country

India

City

Ahmedabad

Industry

Management Consulting

Skill

Microsoft Office, Medical Claims Processing, Leadership, Hobbies, Resolving Issues, Pricing Negotiations, Management, International Operations, 8x8 VoIP Phone Services, Team Management, Federal & State Regulatory Compliance, Business Requirements, English, Gujarati, Natural Language Understanding, Telecommunications Policy, Complaint Management, Exceed Sales Goals, Mobile Internet, Hindi

Experience

Senior Sales Executive

GTCS

Sell B2B internet connectivity solutions to Canadian businesses. Promote bundled offerings including internet services and mobile phones. Identify business needs and recommend appropriate telecom plans. Negotiate pricing, contracts, and service terms with business clients. Ensure compliance with Canadian telecom regulations and company policies. Achieve and exceed monthly and quarterly sales targets.

Operations Executive

Sayesha Pty Ltd

Handle inbound customer calls for U.S. government–supported programs. Assist callers with eligibility and enrollment for free cellphone services. Support individuals and households below the federal poverty line. Provide clear, accurate information on program benefits and usage. Resolve customer inquiries, issues, and basic troubleshooting. Maintain compliance with U.S. government regulations and privacy standards. Deliver professional, empathetic customer service to underserved communities.

International Operations Manager

Cadre Infromatics Pty Ltd

Processing medical claims for US people. Process and review medical compensation claims accurately and efficiently. Verify patient eligibility, coverage, and required documentation. Got promoted as a Manager and handling the team of more than 40 people on daily basis. Proper resolution to the customer's complaints, requests & queries. Handling escalations in some cases.