Abhishek Mishra
Talent Acquisition Coordinator @ American Express
About
Talent Acquisition Coordinator at American Express, ensuring every hire is a seamless, compliant, and positive experience. I specialize in offer management, auditing, and stakeholder coordination, bridging recruiters, hiring managers, and candidates. With a strong background in customer relations, dispute resolution, and communication, I bring precision, empathy, and process excellence to recruitment operations. My work is grounded in accuracy, compliance, and a people-first approach. Beyond my core role, I’ve led corporate engagement initiatives, hosted recognition events, and delivered a TEDx talk on “Effective Communication.” I believe people are the heart of every organization, and my mission is to ensure they start their journey with confidence and trust. Core Skills: Offer Management | Recruitment Operations | ATS (Workday) | HR Compliance | Candidate Experience | Stakeholder Management | Process Optimization | Communication
India
Gurugram
Information Technology & Services
Data Accuracy, Email & Calendar Management (Outlook), Microsoft Office, Corporate Engagement, Training Delivery, Dispute Resolution, Customer Relationship Management (CRM), Stakeholder Management, Recruitment Operations, ATS (Workday), HR Compliance, Telemarketing, Financial Reporting, Human Resources (HR), Offer Management, Recruitment Coordination, Candidate Experience, Interview Scheduling & Coordination, Applicant Tracking Systems, Taleo
Experience
Talent Acquisition Coordinator
American Express
Gurugram, Haryana, India
As a Talent Acquisition Coordinator at American Express, I specialize in ensuring a seamless hiring process from offer creation to onboarding. My role involves auditing and validating offer letters, ensuring compliance with organizational policies and local labor laws, and coordinating closely with recruiters, hiring managers, and cross-functional teams. I thrive on attention to detail, process accuracy, and delivering a smooth candidate experience that reflects our brand’s excellence. With a focus on precision, confidentiality, and stakeholder collaboration, I help translate recruitment strategy into flawless execution. Passionate about people and processes, I aim to make every hire a confident and compliant one.
Lead Dispute Analyst
American Express
Gurugram, Haryana, India
Resolved complex cardmember disputes for US & UK markets with high accuracy and compliance. Delivered presentations and training sessions, reducing communication-related errors. Awarded the Game Changer Award for outstanding contributions to UK Market operations. Facilitated training for 40+ participants, improving communication standards across the floor.
Executive – Sales & Customer Relations
iEnergizer
Noida, Uttar Pradesh, India
Top performer in sales campaigns; promoted to Super-Q agent. Managed accounts and finance in the e-Care campaign.
Quality Control & Process Improvement
Tata Motors
Lucknow, Uttar Pradesh, India
Conducted defect analysis and process improvements in Quality Control and Central Quality departments.
Education
Shri Ram Murti Smarak (SRMS) Institutions
Mechanical Engineering
Abhishek Mishra's Contact Information
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