Abhishek Dhoriya

Sr Consultant AIBS @ Microsoft

About

I build AI agents that actually work in production — not demos, not simple chatbots, but autonomous multi-agent systems with memory, tool-use, planning, and real business outcomes. If you're looking for someone who understands the full agentic AI stack from architecture to deployment, you're in the right place. With 13+ years as a Senior Solution Architect at Microsoft Corporation, I've delivered enterprise transformation projects for global clients including BDO (USA), Ashghal (Qatar Government), and Westpac (Australia). I hold Microsoft certifications in Power Platform Solution Architecture and Azure AI Engineering — and I now specialise in applying that enterprise-grade rigour to cutting-edge agentic AI systems. WHAT I BUILD: ▸ Autonomous AI Agents — LangGraph, CrewAI, AutoGen, custom Python loops with memory, tool-use, planning, and recovery logic ▸ MCP (Model Context Protocol) Servers — custom MCP servers connecting LLMs to your business data, APIs, and internal tools via tool_use ▸ Enterprise Automation Pipelines — n8n (self-hosted & cloud), Make, Zapier, Power Automate — complex multi-system orchestration, not just simple Zaps ▸ Microsoft Power Platform AI — Copilot Studio agents, Power Apps (Model Driven & Canvas), Dataverse, Power Automate with AI Builder ▸ RAG & Memory Systems — Pinecone, Qdrant, Chroma, pgvector — grounded AI anchored to your data ▸ Voice AI Agents — Twilio + Whisper + ElevenLabs for real-time autonomous voice pipelines HOW I WORK: Every system I deliver includes documentation, error handling, retry logic, and observability — built to hand off cleanly to your team or your clients. I communicate async-first, flag scope creep before it happens, and tell you when agentic AI is NOT the right solution for a problem. ▸ Microsoft Certified: Power Platform Solution Architect ▸ Microsoft Certified: Azure AI Engineer Associate ▸ Certified ScrumMaster® — Scrum Alliance ▸ Speaker at Microsoft-hosted events & webinars ▸ Creator: Dynamix Academy — YouTube training channel for Microsoft + AI professionals If you're building agentic AI systems — not just workflows — let's talk.

Country

India

City

Greater Hyderabad Area

Industry

Information Technology & Services

Skill

Agentic AI Orchestration (Copilot Studio), Power Platform (Power Automate, Dataverse), Order‑to‑Cash (O2C) Process Optimization, Gen AI, Azure AI Foundry, AI for Leadership, Power Platform AI Builder, AI Solution Architecture, Agent Skills for AI, AI Software Development, Azure AI Studio, OpenAI API, Agile Application Development, Technical Consultation, Test-Driven Development, Technical Leadership, Test Automation, Agile Methodologies, Strategic Communications, IT Project & Program Management

Experience

Sr Consultant AIBS

Microsoft

2025-7 - Present · 1 yr 3 mos

Hyderabad, Telangana, India

Architectural Leadership: Provided deep architectural reviews for Dynamics 365 implementations, leading to a 20% improvement in customer satisfaction and 15% reduction in response time for global clients. Global Implementations: Led Dynamics 365 and Power Platform implementations for clients like BDO (USA), Westpac (Australia), UOB (Singapore), and Ashghal (Qatar). Dynamics 365 & Power Platform Evangelism: Promoted Dynamics 365 upskilling through tailored readiness program, increasing new hire upskilling by 25%. Cross-Functional Leadership: Managed a team of 24 developers and stakeholders, ensuring timely project delivery and exceeding client expectations.

Dynamics 365 CE and Power Platform Consultant

Microsoft

2019-6 - 2024-3 · 4 yrs 10 mos

Hyderabad, Telangana, India

Senior Consultant

Infosys Public Services

2018-5 - 2019-2 · 10 mos

Toronto, Canada Area

Solution Design: Conducted workshops to design scalable Dynamics 365/CRM solutions, enhancing customer satisfaction. Customer Storytelling: Created technical narratives showcasing client transformations, ensuring timely and budget-friendly solution delivery. Team Leadership: Mentored a global team, maintaining quality and collaboration.

Consultant

Infosys

2016-6 - 2018-5 · 2 yrs

Hyderabad Area, India

Consultant at Infosys Ltd. Hyderabad from Jun 2016 till May 2018. Managed and authored responses to customer RFP/RFI/RFx and carried out fit-gap analysis from technical point of view with the proposal team while submitting RFP. • Worked with Sr.Proposal Managers to prepare proposals, statement of qualifications, project descriptions, required forms, and Managed life-cycle of proposals (RFP, RFI, ITB, RFQ) encompassing pre-qualification guidelines, data collection, and distribution for prospective customers and consultants. • Over 7+ years of overall experience in entire Software Development Life Cycle as well as Microsoft .Net Framework Technologies. • 6+ years of extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 4.0, 2011, 2013, 2015, 2016, Dynamics 365 as well as doing the deployment, trouble shooting and production support for the applications developed.

CRM Consultant

HCLTech

2015-1 - 2016-6 · 1 yr 6 mos

Hyderabad Area, India

Joined HCL Technologies Pvt. Ltd. In Jan 2015 as CRM Consultant. 6+ years of extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 4.0, 2011, 2013, 2015, 2016, Dynamics 365 as well as doing the deployment, trouble shooting and production support for the applications developed. • Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client-side JavaScript and business rules. • Experience in developing of custom WCF web services, dialogs and workflows, plug-ins and integrating custom web pages into CRM. Experience in interacting with MS CRM database through the use of web service methods • Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions • Exposure in configuring and working with Windows OS, IIS, Outlook with CRM plug-in, SharePoint Server • Hands-on experiences in developing Web/Windows applications using C, ASP.net, ADO.net, SQL Server 2005/2008/2012 R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts.

Senior Software Engineer

Computer Software & Solutions International LLC

2011-3 - 2014-12 · 3 yrs 10 mos

Hyderabad Area, India

Started career as Software Developer with Bruno’s Computer Solutions & Software International Pvt. Ltd. In March 2011. Promoted to Software Engineer in March 2012. Then again promoted to Sr. Software Engineer in March 2013. Mainly Responsible for following tasks. 1. Involved in gathering the requirements from client and end users. 2. Designing, customization, development and deployment of MS Dynamics CRM requirements. 3. Developing actions, plugins and Custom workflows. 4. Developing console jobs and batch jobs for scheduled requirements. 5. Developed various Reports and Dashboards using SSRS. 6. Querying database using SQL Functions and Stored Procedures. 7. Implemented business logics and validations using JavaScript and JQuery. 8. Creating High Level Design Documents. 9. Creating Low Level Design Documents. 10. Creating Unit Test Case Documents. 11. Performing Code Peer Review and reports. 12. Participated in code and design reviews and also used check style tool for code quality improvements. 13. Prepared Technical documentation of the project. 14. Prepared weekly status reports and Issue logs of the Project.