Abhigna Moru
Undergraduate Teaching Assistant @ Simon Fraser University
About
MBA Candidate with 2 years of experience in customer transaction servicing, financial services operations, and compliance-driven administrative support within regulated and client-facing environments. Experienced in supporting banking workflows, handling customer inquiries, and maintaining accurate financial and operational records using enterprise systems. Brings hands-on exposure to retail and commercial banking operations, strong attention to detail, and a service-oriented mindset while supporting client solutions and risk-aware processes. Core Strengths: • Customer Transactions & Account Servicing – Supported client transactions and service requests while maintaining high accuracy • Risk Management & Compliance – Assisted with compliance audits and documentation checks, reducing processing errors • Digital Banking Tools & Platforms – Used enterprise banking and administrative systems to manage records and workflows with 100% accuracy
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Canada
Accounting
Analytical Skills, Commercial Banking, Communication, Customer Service, Financial Services
Experience
Undergraduate Teaching Assistant
Simon Fraser University
Surrey, British Columbia, Canada
Graduate Teaching Assistant
Simon Fraser University
Vancouver, British Columbia, Canada
• Provided administrative and operational support for course and student management systems • Assisted with help desk and communication tasks, answering questions and coordinating information between faculty and students • Maintained accurate data records, demonstrating attention to detail, organization, and accountability
Client Services Consultant
Bell
Richmond, British Columbia, Canada
• Delivered customer solutions and exceeded monthly sales targets in mobility and technology categories • Learned and mastered POS and inventory systems to enhance client experience • Received positive feedback from customers and management for product knowledge and service quality
Finance Coordinator
Red Echo Marketing
Hyderabad, Telangana, India
• Supported office administration, scheduling, budgeting, and internal event coordination • Assisted with financial tracking, reimbursements, and documentation accuracy • Managed multiple priorities while maintaining a professional and service-oriented approach
Commercial Banking Intern
Union Bank of India
Hyderabad, Telangana, India
• Conducted data verification and document organization for compliance audits • Supported administrative workflows and customer service inquiries • Strengthened communication, organization, and prioritization skills in a regulated environment
Education
Simon Fraser University
in progress
Abhigna Moru's Contact Information
Phone
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