Razzak Shaikh

Pick, pack, and ship 250+ customer orders per shift with 99%+ accuracy, consistently meeting same-day shipping deadlines in a high-volume distribution center. Load and unload inbound and outbound trailers using sit-down forklifts, reach trucks, and electric pallet jacks moving 500+ packages daily weighing up to 70 lbs. Receive and inspect supplier shipments by verifying quantities, scanning barcodes via RF handheld scanners, and reporting damages or discrepancies prior to stock release. Safely operate powered industrial trucks at heights up to 30 feet to replenish racking and prepare stock for next shift operations. Maintained a perfect attendance record over 12+ months and contributed to a zero-incident safety record through full PPE and WHMIS compliance. Prepared and organized workspaces, completed cycle counts, and rotated inventory using FIFO standards to support stock accuracy and operational readiness. Collaborated with shift leads and 15+ associates to meet daily fulfillment targets during peak seasonal volume periods.

Handled 100–120+ daily inbound customer inquiries with timely, accurate resolution building strong attention to detail and time-management skills directly transferable to high-volume order processing. Processed complex orders and account requests with precision, achieving consistently high first-call resolution rates and earning recognition for accuracy and reliability. Partnered with team leads to coach new hires, support training initiatives, and improve team productivity — strengthening collaboration and mentorship capabilities. Maintained a perfect attendance and punctuality record across 4+ years, demonstrating the dependability and steady work history high-performance operations require.