cert abdulrazaq g fallatah

reinsurance assistant

About

A believer and inspired

Country

saudi arabia

City

saudi arabia

Industry

insurance

Skill

project planning, microsoft office, sales, teamwork, team leadership, customer satisfaction, microsoft word, customer service, team management, sap, communication, data entry, insurance, outlook, microsoft excel, project management, process scheduler, powerpoint, leadership, team building, training, purchasing, office management, time management, microsoft outlook, sap products, underwriting, negotiation, analysis, management, business development, key account management, strategic planning, general insurance, reinsurance, claims management, contract negotiation, commercial insurance, operations management, public speaking, problem solving, business strategy, working with brokers, arabic, closings, english, international financial reporting standards

Experience

customer service representative

hilti

2014-3 - 2015-6 · 1 yr 4 mos

* Processing all calls (inbound and outbound) from customers in an efficient and professional manner. * Respond promptly to the customer inquiries concerning products, applications, quotations as well as the delivery status. * Ensure excellent standard of service and a high level of customer satisfaction. * If needed apply a consultative selling approaches to solve customer problems and requirements. * SAP Operations: * Entering Purchase Orders. * Creating Quotations. * Sales Activities. * Create CCN (customer care notifications) * Repair Tools Pick up Request