Abdulrahman Kazamel
Senior Professional Services @ Advanced Computer Technology (ACT)
About
I’m a DevOps-oriented engineer with a growing focus on monitoring, observability, and performance troubleshooting.I’ve gained hands-on experience working with application monitoring tools like AppDynamics through lab environments and proof-of-concept (POC) implementations, where I built and configured setups that simulate real enterprise architectures. This includes working with components such as the Controller, Enterprise Console, Event Service, and End User Monitoring (EUM).During this experience, I also supported troubleshooting activities, including resolving a real production issue related to a database collector by analyzing logs and working with Linux-based systems.In addition, I’ve worked with monitoring solutions like Micro Focus OBM and SiteScope in POC scenarios, covering both agent-based and agentless monitoring across systems such as SQL Server, Exchange, and Active Directory.Alongside my monitoring experience, I have a background in backend development using ASP.NET MVC, C#, and SQL Server. I’m currently expanding my skills in DevOps practices, including CI/CD, automation, and system design, while continuing to strengthen my understanding of how applications behave in production environments.I’m particularly interested in DevOps roles where I can contribute, learn, and grow — especially in areas related to system reliability, monitoring, and performance optimization.🔧 Key Skills: DevOps (Learning & Hands-on Labs) • Monitoring & Observability • Linux • Troubleshooting • Root Cause Analysis • AppDynamics (POCs & Labs) • .NET Backend Development • SQL Server
Egypt
Cairo
Information Technology & Services
C#, ASP.NET MVC, Unified Modeling Language (UML), Agile Methodologies, Software Project Management, Opsb, Site Scope, Post-Sales Support, APM, ITOM, Linux System Administration, Professional Services Delivery, Customer Retention, Customer Service, Docker Products, Presales, Public Speaking, Presentation Skills, LinkedIn, Storage
Experience

Professional Services Specialist
Egypt
Delivered consultation and technical support for AppDynamics in enterprise environments. • Led two AppDynamics Proof of Concepts (POCs) for IIS and Tomcat, including full-stack agent setup and performance dashboards. • Designed and deployed a full AppDynamics lab architecture simulating production, including the Enterprise Console, Controller, 3 Event Services, and End User Monitoring. • fixed a Database Collector network security issue using Linux CLI, logs, and AppDynamics diagnostics tools. • Conducted event service migration tests and validated data flow consistency in lab. • Deployed agentless monitoring POC for SQL Server and Exchange using Micro Focus SiteScope (via WMI | WinRM). • Implemented agent-based monitoring POC for Active Directory, SQL, and Exchange through Operations Bridge. • Integrated SiteScope with Operations Bridge Manager (OBM) to enable centralized event visibility and alerting.
Abdulrahman Kazamel's Contact Information
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