Abdulrahim Halawany

Events Operations Manager

About

Experienced Events and Operations Professional with a strong background in crowd management, event coordination, customer service, and team supervision. Skilled in handling field operations, organizing teams, supporting large-scale events, and maintaining smooth operational flow in fast-paced environments.Experienced in customer relations, sales operations, and problem-solving under pressure. Passionate about delivering organized, professional, and high-quality event experiences.Currently open to opportunities in:• Events Operations• Crowd Management• Hospitality• Customer Service• Field Coordination• Operations Support

Country

Saudi Arabia

City

Jeddah

Industry

Events Services

Skill

KPI Reporting, Cost Reduction, Security Event Management, Customer Experience, Lifeguarding, Event Planning, Sales Performance, Public Administration, Strategic Cost Management, Arabic, Agile Project Management, Vendor Management, First Aid, Problem Solving, Event Management, Risk Assessment, Exhibition Management, Project Management, Presentations, Professional Skills

Experience

Events Operations Manager

RCM EVENT TEAM

2024-3 - Present · 2 yrs 7 mos

* Coordinated event operations and crowd management for exhibitions and public events. * Managed field teams and supervised operational execution. * Assisted in event logistics, scheduling, and team coordination. * Maintained communication with clients and event organizers. .

Lifeguard

Silver sands

2025-1 - 2025-3 · 3 mos

Lifeguard

voco Jeddah Gate an IHG Hotel

2024-11 - 2025-1 · 3 mos

مكة جدة السعودية

Pre-opening

Customer Service Specialist

ITQAN Quality for Business Solutions

2023-12 - 2024-12 · 1 yr 1 mo

Optimized technical support workflows, reducing average response time by 25% and increasing client satisfaction scores from 82% to 94%. Implemented a new feedback loop system that improved long-term client retention by 15% within the first year.