Abdullah AlSadoon, CBM®, PMP®

• Developed and executed comprehensive brand strategies to enhance market presence and boost customer engagement • Led cross-functional campaigns aligned with brand identity while ensuring consistency across digital and offline platforms • Collaborated with creative, marketing, and sales teams to launch successful promotional campaigns and increase brand awareness • Monitored brand performance using KPIs and market analysis and adjusted strategies to improve outcomes • Managed relationships with external agencies and vendors to ensure high-quality brand messaging and visual identity • Oversaw content creation, media activities, and partnerships to strengthen brand positioning

Delivered clear and empathetic communication to patients and families regarding medical services, appointment coordination, and patient rights. Collaborated with medical staff to develop educational materials and awareness campaigns that align with public health priorities. Facilitated internal communication between departments to ensure accurate and timely information sharing. Handled sensitive health-related inquiries with discretion and professionalism. Contributed to improving patient satisfaction by ensuring transparency, clarity, and responsiveness in all interactions. Supported hospital initiatives in risk communication, patient safety awareness, and crisis response messaging.

Acted as the primary liaison between patients and hospital departments, ensuring seamless coordination of services and appointments. Guided patients through administrative processes including admissions, discharge, billing, and insurance support. Provided personalized assistance to enhance patient experience and satisfaction throughout their care journey. Collaborated with medical and non-medical staff to resolve service-related issues quickly and effectively. Trained and supervised new employees to uphold service standards and hospital values. Received multiple letters of appreciation from leadership for outstanding service delivery and patient relations.

Leading the marketing department operations during a transitional period, overseeing brand positioning, campaigns, and digital engagement strategies. Developed and executed integrated marketing plans to increase brand awareness and customer engagement. Collaborated with cross-functional teams including sales, design, and communications to ensure alignment of marketing goals with company objectives. Managed vendor relationships and supervised advertising, social media, and promotional activities. Analyzed market trends and customer feedback to adjust marketing strategies and improve ROI. Supported product launches and internal communication initiatives to boost team morale and message clarity.

Translated official documents, reports, and broadcast content from Spanish and English into Arabic and vice versa with linguistic accuracy and cultural sensitivity. Supported the production team by providing real-time translation and subtitles for international media content. Ensured language consistency and tone alignment with the Authority's media and editorial standards. Handled urgent translation requests under tight deadlines while maintaining quality and precision.

Graduated with top rank; strong linguistic, analytical, and cultural communication skills.