Abdullah Alduhaym
Quick Service Officer @ Riyad Bank
About
A highly motivated and dedicated banking professional with a Bachelor’s degree in Banking and over 3 years of experience in customer service within the financial sector. I am seeking a new opportunity in a dynamic and growth-oriented environment where I can apply my skills, gain further experience, and contribute to improving customer experience and supporting the organization’s success. Known for my ability to handle customer inquiries efficiently, maintain professionalism under pressure, and deliver high-quality service in line with banking standards. I am ready to take on new challenges and be part of a team that values excellence, development, and customer satisfaction.
Saudi Arabia
Riyadh
Banking
Marketing, Zendesk, Banking Operations, CRM systems, Client Services, Client Relations, Customer Relationship Management (CRM), Customer Satisfaction, Business Development, Customer Experience, Data Analysis, Financial Analysis, Business Analysis, Customer Support, Passenger Services, Quality Control, Retail, Problem Solving, Banking, Teamwork
Experience
Quick Service Officer
Riyad Bank
Riyadh, Saudi Arabia
• Assist customers with replacing/issuing debit cards in addition to issuing account statement. • Respond to customer inquiries and resolve. • Maintain customer database and update periodically. • Assist customers in depositing and withdrawing cash. • Build customer relationships. • do general administration tasks
Customer Service Representative
Saudi Railway Company
Riyadh, Riyadh Region, Saudi Arabia
Greeting passengers as they board and directing them to their seats inside the train. • Assist the train captain to finish written train reports and prepare daily forms, such as Attendance and Daily Briefing. • Inspecting the train regularly to ensure that it is properly maintained and in a safe condition for passengers and staff. • Assist passengers and support my coworkers during emergency situations
COOP trainee
alrajhi bank
Riyadh, Riyadh Region, Saudi Arabia
Education
Imam Mohammad Ibn Saud Islamic University (IMSIU)
Banking
Abdullah Alduhaym's Contact Information
Phone
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