Abdullah Al-Mutairi

- Works with several brokerages, insurance companies, government entities and business partners to elicit high-level requirements and capture business needs. - Articulates clearly and documents business requirements, business processes, business model & screens mock-ups (wireframes) - Conducts & writes Agile User Stories - Assesses the risks of various solutions and prioritizes competing business demands - Technical Recommendation and Testing - Manages ongoing relationship with business partner to drive satisfaction with IT - Manages project plans and can clearly articulate roles, project goals, and timelines.

Responsibilities: - Build SQL Queries & extract data to prepare for analysis - Build visualized dashboards through Power BI & Tableau - Gather and organize information on problems or procedures - Give reports about company status - Improve the workflow between departments Achievements: - Built a production level complex multi-dimensional report - Organized & improved the IVR system for the company - Created executive reporting dashboard

Responsibilities: - Control the content of the client's website - Monitor the subscription portals & supervise the IPPBX system - Install new equipment and hardware - Design banners & other graphics for social media accounts Achievements: - Created, published and supported three annual conference websites for Saudi Society of Emergency Medicine - Took responsibility of the society membership process as well as the registration for the conferences and its events including online fees collection - Handled SASEM payment portal integration, membership management system

Responsibilities: - Work with students to create their personalized weekly learning plans. - Help students complete the coursework within the Nano-degree program timeline. - Provide timely technical help while students work on their coursework and projects.

Responsibilities: - Supervising the operations of the company website. - Manage social Media accounts. - Design visual content for the website and social Media sites. - Carry out technical support and communicate with customers via e-mail.

Worked as cashier for Carrefour, though it was a summer training program, by contracting with Saifi. Responsibilities: - Performing daily cash counts. - Controlling and monitoring cash payments. What i learned: - Had a whole vision of daily work pressure handling. - How to deal with a lot of customers with different personalities.