Abdullah Aggad
Senior Operations Officer @ VFS Global
About
As a Senior Operations Officer with a professional background spanning the tourism sector and operations management, I possess strong expertise in overseeing visa application processes and coordinating with embassies and consulates to ensure compliance with the latest requirements. I worked within the “Tourism Pioneers” program at the College of Tourism, King Abdulaziz University, where I contributed to the organization of tourism events and conferences, and collaborated with operational teams in a professional hotel environment. I hold a Bachelor’s degree in Business Administration from the Arab Open University, a Diploma in Travel and Tourism from King Abdulaziz University, and an international certificate in Hospitality from Glion Institute in London. I bring solid skills in operations management, event coordination, and customer service, along with strong personal qualities in leadership, communication, and working under pressure—all of which enable me to deliver high-performance results, enhance operational efficiency, and elevate service quality.
Saudi Arabia
Jiddah
Leisure, Travel & Tourism
إدارة العمليات التشغيلية, متطلبات التأشيرات الدولية, أنظمة التقديم الإلكتروني, تحليل البيانات التشغيلية, أنظمة إدارة سير العمل, برامج مايكروسوفت أوفيس, تطبيق معايير الجودة, إدارة فرق العمل, فهم اللوائح والقوانين الخاصة, مهارات القيادة, التفكير التحليلي, مهارات تواصل ممتازة, إدارة الوقت, المرونة في العمل, الانتباه للتفاصيل, مهارات التفاوض والإقناع, أساسيات إدارة الضيافة, مهارات تنظيم الفعاليات, القدرة على تنسيق البرامج, برامج الحاسوب المكتبية
Experience

Senior Operations Officer
السعودية
•Supervising the processing of visa applications and ensuring their accurate and efficient completion. •Coordinating with embassies and consulates to update visa requirements and procedures. •Monitoring operational performance and ensuring compliance with quality standards and regulatory requirements. •Managing the operational team and assigning daily tasks to ensure productivity.
Education

Business Administration
•Comprehensive understanding of the principles and fundamentals of business administration. •Developing the ability to analyze and make decisions in various management environments. •Acquiring skills in planning, organizing, and effective leadership in the workplace. •Enhancing strategic understanding of human resources management, marketing, and finance.
Travel And Tourism
• Understanding the fundamental principles of tourism and travel management. • Developing skills in organizing tours and providing tourism services. • Learning about global distribution systems (GDS). • Preparing for qualification to work in travel agencies, hotels, and airlines.
Abdullah Aggad's Contact Information
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