Abdul Ghani Kalo , MIS
Director of Business Development @ Syad for Communications & IT
About
Driving Digital Transformation and Operational Excellence Across Saudi ArabiaI help organizations in the Middle East unlock exponential growth through cutting edge automation, robotics, and digital transformation strategies. As Director of Business Development at Syad for Communications IT, and an independent consultant through 90s Lane, I bridge the gap between world class technology and local market needs. MY EXPERTISE with hands-on engineering experience and strategic business development expertise, I specialize in: - Digital Transformation Strategy – Enterprise-wide initiatives aligned with Vision 2030 - Robotics and Warehouse Automation – Leveraging Amazon Robotics and Symbotic experience - Business Process Optimization – Using Lean Six Sigma to eliminate waste and maximize efficiency - Account Management & Client Success – Building partnerships with government and private sectors - Emerging Technologies – AI, IoT, and smart systems for operational excellence MY BACKGROUND - Amazon Robotics (Boston) – Managed multi-million dollar robotics deployment projects - Symbotic – Led performance optimization for Walmart's automated warehouse network - Syad for Communications & IT – Driving business development, connecting Saudi organizations with transformative technology MY APPROACH : deliver customer centric, data driven solutions with measurable results. With fluency in both English and Arabic, and degrees in Industrial Engineering and Information Systems, I bring cross cultural insights and technical depth to every project. LET'S CONNECT Whether you're exploring digital transformation, automation, or strategic technology partnerships in Saudi Arabia, let's connect. #DigitalTransformation #Automation #Vision2030 #SaudiArabia
Saudi Arabia
Riyadh Region
Management Consulting
Logistics Management, Business Analysis, Support Management, Digital Transformation, Management Consulting, Account Management, Negotiation, Customer Success manager, Product Operations, Microsoft Excel, Microsoft Office, Teamwork, Microsoft Word, Research, Data Analysis, Biomedical Engineering, Engineering, Simulations, Lean Six Sigma, PowerPoint
Experience

Director of Business Development
Riyadh, Saudi Arabia
Leading business development initiatives for Syad for Communications & IT, driving digital transformation solutions across Saudi Arabia's government and private sectors. Key Responsibilities: • Developing and executing strategic business development plans aligned with Vision 2030 • Building and managing relationships with key stakeholders in government, security, industrial, and municipal sectors • Identifying and pursuing new business opportunities in digital infrastructure, smart systems, and automation • Leading proposal development and contract negotiations for large-scale technology projects • Collaborating with technical teams to deliver integrated solutions spanning infrastructure, IoT, and smart city technologies • Representing Syad at industry events and conferences to expand market presence Focus Areas: Digital transformation, smart city solutions, IoT integration, automation systems, government technology partnerships

Business Development Manager
Riyadh, Saudi Arabia
Established and managed business development operations for Syad's entry into Saudi Arabia's digital transformation market. Key Achievements: • Built foundational business development framework and processes from ground up • Identified and qualified strategic opportunities in government and enterprise sectors • Developed go-to-market strategies for Syad's technology solutions portfolio • Established initial relationships with key stakeholders and decision-makers • Created proposal templates and sales collateral for technology solutions • Conducted market research and competitive analysis to inform business strategy • Collaborated with technical teams to align solution offerings with market needs This role laid the groundwork for Syad's business development success and my subsequent promotion to Director.

Consultant
Riyadh, Saudi Arabia
Providing strategic consulting services to businesses seeking digital transformation and operational excellence. Consulting Services: • Business process optimization and automation strategy development • Technology adoption roadmaps for emerging technologies (AI, IoT, robotics) • Operational efficiency assessments and improvement recommendations • Change management guidance for digital transformation initiatives • Vendor selection and technology solution evaluation • Executive advisory on innovation and competitive positioning Industry Focus: Technology, logistics, manufacturing, and government sectors Leveraging my experience from Amazon Robotics and Symbotic, I help organizations navigate complex technology decisions and implement solutions that drive measurable business outcomes.

Key Account Manager
Riyadh, Saudi Arabia
- Client Relationship Management: Develop and maintain long-term relationships with key clients, with a focus on public sector accounts. Serve as the main contact for clients, ensuring alignment with their evolving needs and resolving any issues promptly. - Sales Strategy & Process Leadership: Lead end-to-end sales processes, from prospecting to closing deals, and create proposals that articulate Youxel’s value. - Revenue Achievement: demonstrating a strong ability to drive revenue and meet aggressive sales targets. - Growth & Retention Initiatives: Focus on expanding client accounts by identifying upsell and cross-sell opportunities; monitor satisfaction to proactively retain key accounts. - Market Presence: Represent Youxel at industry events and conferences, generating leads and expanding brand awareness in the Saudi market.

Manager, Customer Success
Boston, Massachusetts, United States
Leading BreakPack (BP) across Symbotic network For Walmart • Led system performance assessments, creating improvement plans and ensuring optimal system availability. • Acted as a strategic business consultant, addressing client needs through extensive product knowledge. • Collaborated with engineering, operations, and technology teams to drive project success. • Developed scalable KPIs and metrics to provide valuable insights into processes and systems. • Enhanced customer partnerships by implementing best practices that drove strategic and financial growth.

Sr. System Field Analyst - Customer Performance
Boston, Massachusetts, United States
- Spearheading team leadership efforts to ensure comprehensive task organization, fostering collaboration, and promoting a culture of efficiency. - Diligently establishing and enforcing project timelines and deadlines for new system deployments and ongoing tasks, ensuring that critical milestones are met. - Collaborating closely with third-party associates (3PAs) to oversee project completion, placing a strong emphasis on quality assurance, and fostering productive partnerships. - Taking the lead in system performance analysis to fine-tune operations, increase system throughput, and uphold maximum uptime and system availability. - Systematically identifying and meticulously documenting system defects, and then coordinating with cross-functional teams to diagnose issues and develop effective solutions. - Applying statistical techniques to analyze data and produce ongoing reports, delivering valuable insights to stakeholders and senior management. - Engaging in active collaboration with technical and development teams to safeguard system stability, security, and scalability. - Providing valuable technical guidance, coaching, and mentorship to team members, facilitating their professional growth and enhancing their technical skills.

System Field Analyst
Boston, Massachusetts, United States
As a System Field Analyst at Symbotic, I am part of the System Field Analysis Team, which is responsible for driving site performance from "go-live" to the final acceptance of customer systems. As a Field Analyst, I am responsible for employing analytical processes focused on improving system performance, including system performance analysis, complex problem solving, and defining processes and procedures. Some of my key responsibilities include: - Performing system performance analysis in support of improving system rate - Identifying and documenting system defects, and communicating and collaborating with technical and development teams to develop solutions - Interpreting data, analyzing results using statistical techniques, and providing ongoing reports - Creating and maintaining a professional teamwork environment, and being an excellent team player while working with various members of the engineering and on-site teams Through my work as a System Field Analyst, I have gained valuable experience in data analysis, problem solving, and cross-functional collaboration. I am skilled at interpreting complex data and developing effective solutions, and have the ability to effectively communicate with technical and non-technical stakeholders. I am committed to driving site performance and am always seeking ways to improve and innovate in my role.

Deployment Engineer at Amazon Robotics
Boston, Massachusetts, United States
As a Deployment Engineer at Amazon Robotics, I am responsible for managing and deploying multi-million dollar robotics installation projects. Some of my key responsibilities include: - Managing contractor relationships while actively finding opportunities to reduce cycle time, save money, and enhance delivery of products - Performing on-site hardware and software support during initial robotic system deployment - Leading large teams through setup and configuration of software, hardware, and robotics systems - Managing on-site relationships with multiple internal and external teams during the on-site implementation of the system Through my work as a Deployment Engineer, I have gained valuable experience in project management, technical support, and team leadership. I am skilled at working with complex systems and have the ability to communicate effectively and collaborate with a variety of stakeholders. In addition, I am committed to delivering high-quality robotic solutions to our customers and always seek ways to improve and innovate in my role.

Project Manager
201 North Illinois Street - South Tower Indianapolis, Indiana, 46204
As a Project Manager (Hybrid-Training) at Proffer BrainChild INC, I have been actively learning the skills and techniques to successfully plan, execute, and deliver complex projects on time and within budget. Some of my key responsibilities and achievements include: - Assisting senior project managers with the development of project plans, budgets, and schedules and tracking progress against these plans to ensure timely delivery - Leading small projects or project tasks and collaborating with cross-functional teams to ensure that project deliverables meet stakeholder expectations - Identifying and mitigating potential risks to project success and adapting to changes in project scope or requirements as needed Through this training program, I have gained a strong foundation in project management principles and practices and valuable experience working with cross-functional teams and managing projects of various sizes and complexities. In addition, I am eager to continue building my skills and expertise in this field and am excited to apply my learning to real-world projects as a full-time project manager.

Conference Coordinator
201 North Illinois Street - South Tower Indianapolis, Indiana, 46204
As a Conference Coordinator at Proffer BrainChild INC, I have been responsible for planning and executing training courses and conferences across the United States. Some of my key responsibilities include: - Developing and implementing event plans, including setting budgets, securing venues, coordinating logistics, and managing registration and ticket sales - Collaborating with subject matter experts to develop and refine course content, and coordinating with instructors to ensure smooth delivery of training - Building relationships with sponsors, vendors, and partners, and negotiating contracts and agreements - Leading on-site event management, including coordinating with venue staff and managing registration and check-in processes I have gained extensive experience in event planning, project management, and relationship building through my work as a Conference Coordinator. In addition, I am skilled at managing multiple tasks and deadlines and thrive in fast-paced environments. In addition, I am committed to delivering high-quality training experiences to our clients and constantly seek ways to improve and innovate in my role.
Education

Management Information Systems
Advanced graduate program focusing on the strategic application of information systems in business environments. Coursework covered data analytics, business intelligence, database management, systems analysis and design, enterprise architecture, and IT project management. This program provided the technical and analytical foundation that enabled my transition into roles at Amazon Robotics and Symbotic, where I applied MIS principles to optimize complex automated systems and drive operational excellence.

Industrial and Systems Engineering
Comprehensive engineering program focused on optimizing complex systems, processes, and operations. Coursework included operations research, process optimization, statistical analysis, quality management, production systems, and supply chain fundamentals. This technical foundation directly enabled my success in roles at Amazon Robotics and Symbotic, where I applied industrial engineering principles to warehouse automation and robotics deployment.

Political Science and Government
Interdisciplinary program providing strategic perspective on policy, governance, and organizational dynamics. Coursework included international relations, public policy analysis, strategic planning, research methodology, and political economy. This complementary degree enhanced my business development capabilities by developing skills in stakeholder analysis, negotiation, strategic communication, and understanding complex organizational and governmental structures—particularly valuable when working with Saudi government entities and Vision 2030 initiatives.

Logistics, Materials, and Supply Chain Management
Specialized coursework in logistics, materials management, and supply chain operations. Focused on inventory control, procurement, distribution networks, warehouse management, and end-to-end supply chain optimization. This minor directly complemented my engineering degree and became foundational to my career at Amazon Robotics and Symbotic, where I worked extensively with automated warehouse systems, fulfillment operations, and supply chain technology implementation.
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