Abdulaziz Osama Bader

- Lead and oversee day-to-day operations, ensuring seamless workflow and efficient use of resources. - Develop and implement strategic operational initiatives to improve productivity and reduce costs. - Orchestrated strategic in-store workforce allocation based on CPO metrics for optimal efficiency. - Monitor and report on key performance indicators (KPIs), ensuring alignment with company goals. - Authored a comprehensive manual to enhance investor comprehension of operations intricacies. - Developed extensive training materials and SOPs, including a 330-page book for managers. - Crafted standardized operational documentation for efficiency and consistency. - Designed bespoke store layouts to streamline operations and elevate global quality standards. - Orchestrate the planning and distribution of store assets to meet operational needs efficiently. - Led precise store dimension measurement project for demand planning. - Spearheaded infrastructure enhancements, including Fridges, Freezers, and Shelves. - Led multiple projects that resulted in reducing incidents, cost savings, process improvements.

- Supervised operations across six stores in Riyadh region, ensuring consistency and quality of service. - Manage and mentor a team of 128 employees, fostering a culture continuous learning. - Implemented an advanced worker schedule for effective time management. - Coordinated with store managers to ensure adherence to company policies and procedures. - Analyzing customer behavior and their desired items. - Increasing sales and profitability while ensuring quality uniformity across the region. - Implemented and established a high-quality standards to optimize business processes.

- Managed all aspects of store operations, including inventory control, staffing, and customer service. - Meeting sales goals by training, motivating and mentoring the store staff. - Inventory control to guarantee adequate supply, daily and weekly counts, store promotions or sales. - Trained and developed store employees, leading to improved performance and reduced turnover. - Implemented marketing and promotional strategies to increase store traffic and sales. - Resolved customer issues and complaints, ensuring a high level of customer satisfaction.

- Installed and upgraded cellular base stations, including transitioning to 5G technology. - Designed and installed fiber optic infrastructure. - Worked on AI projects, including installing AI machines, switches, routers and firewalls. - Configured and tested network devices to ensure optimal performance and reliability. - Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues.

- Double Major Engineering with Honors - Adaptive Antenna in Mobile Communication Research - Project Management: “Smart Campus” Research