ABDULAZIZ ALSWAYED

𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗖𝗼𝘀𝘁 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Leading large-scale operational transformation programs to streamline workflows, eliminate inefficiencies, and embed data-driven decision-making across the organization. By designing scalable processes and governance frameworks, I reduced operational overhead while improving compliance with SAMA regulations and ensuring sustainable business growth. 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 & 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 Forecasting multi-branch resource requirements and deploying shared services to support critical business operations. I oversee workforce allocation, performance monitoring, and productivity optimization, ensuring the organization delivers service excellence while balancing cost efficiency. This has strengthened operational resilience and enhanced responsiveness to shifting market demands. 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 Steering the integration of corporate strategy into execution by aligning finance, sales, credit, collections, and customer service operations under a unified governance model. Through structured communication, executive reporting, and strong leadership, I foster collaboration across departments while reinforcing accountability, transparency, and regulatory adherence. 𝗠𝗮𝗿𝗸𝗲𝘁 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻 & 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 Spearheading market growth strategies by leading initiatives in sales planning, marketing campaigns, product research, and collections optimization. I also supervise business development activities, policy enforcement, and customer-centric innovation to expand the company’s footprint in competitive markets. My leadership directly drives revenue growth, customer loyalty, and long-term organizational sustainability.

𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗧𝗲𝗮𝗺𝘀 & 𝗖𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 Led and coached diverse teams across multiple branches, building a high-performance culture rooted in accountability, service quality, and operational discipline. I established structured training, mentorship, and performance development programs that elevated staff engagement, strengthened leadership pipelines, and increased organizational capacity to deliver results at scale. 𝗔𝗱𝘃𝗮𝗻𝗰𝗶𝗻𝗴 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 Directed end-to-end recruitment and employee development processes, ensuring the business maintained a sustainable and high-quality talent pipeline. I enforced operational compliance and introduced career progression frameworks that improved retention, reduced turnover costs, and built a workforce capable of achieving long-term corporate objectives. 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 Oversaw branch operations including sales, revenue generation, and policy governance, while embedding continuous improvement strategies to maximize performance. By streamlining sales fulfillment processes and implementing efficiency-focused initiatives, I consistently delivered on financial targets, improved profitability, and ensured compliance with regulatory and corporate frameworks. 𝗦𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 & 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 Redesigned internal guidelines, workload allocations, and branch-level scheduling processes, achieving operational accuracy and scalability across functions. I also reinforced governance through updated compliance policies and risk controls, reducing operational bottlenecks while safeguarding service delivery standards and regulatory adherence.

𝗢𝘃𝗲𝗿𝘀𝗲𝗲𝗶𝗻𝗴 𝗥𝗲𝗴𝗶𝗼𝗻𝗮𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 Directed and integrated multi-function operations across the Western and Southern regions, managing credit, collections, sales, legal, customer service, and governance functions. My leadership ensured seamless alignment with corporate objectives, improved operational efficiency, and full compliance with SAMA regulatory standards while driving high performance across all regional branches. 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝗮𝗹𝗲𝘀 𝗚𝗿𝗼𝘄𝘁𝗵 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 Led regional sales and service strategies to deliver seamless fulfillment processes and strong customer engagement. Implemented service excellence initiatives that elevated satisfaction levels and loyalty, while supporting sales teams with data-driven insights to consistently exceed revenue targets and capture new market opportunities across both regions. 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗶𝗻𝗴 𝗥𝗶𝘀𝗸 & 𝗟𝗲𝗴𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Oversaw regional legal cases in courts and worked closely with risk and governance units to refine risk assessment criteria and strengthen safeguards for company interests. Established robust compliance practices that minimized operational exposure, mitigated litigation risks, and reinforced corporate resilience against evolving market and regulatory challenges. 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 & 𝗠𝗮𝗿𝗸𝗲𝘁 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 Developed and executed comprehensive business plans and budgets for the Western and Southern regions. Conducted in-depth competitor and market analysis, enabling strategic decision-making and timely operational adjustments. By embedding continuous improvement methodologies, I successfully enhanced regional competitiveness, boosted branch efficiency, and solidified market positioning in a dynamic financial services landscape.

𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗥𝗲𝗴𝗶𝗼𝗻𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 Directed end-to-end operations for the Southern Region, spanning administration, finance, credit, collections, governance, and marketing. I ensured that all functions operated in alignment with corporate objectives and long-term growth strategies, while maintaining a clear focus on compliance, profitability, and operational resilience. 𝗘𝗹𝗲𝘃𝗮𝘁𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 Championed service excellence by introducing continuous improvement initiatives and streamlining sales fulfillment processes. These actions significantly enhanced customer satisfaction, accelerated service delivery timelines, and positioned the Southern Region as a benchmark for quality and reliability in customer experience across the organization. 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗶𝗻𝗴 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗟𝗲𝗴𝗮𝗹 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 Oversaw all legal cases across the region, enforced SAMA compliance regulations, and collaborated with risk management teams to refine credit and risk assessment criteria. By embedding governance frameworks and strengthening internal controls, I mitigated risk exposure while safeguarding the company’s reputation and operational continuity. 𝗕𝗼𝗼𝘀𝘁𝗶𝗻𝗴 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 & 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Implemented robust performance management systems, ensuring clear accountability, effective evaluation, and recognition programs within corporate policy. By motivating and rewarding employees, I cultivated a high-performance culture where teams consistently delivered results within delegated authority, driving efficiency and regional growth.

𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝗕𝗿𝗮𝗻𝗰𝗵 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 Directed day-to-day branch operations, ensuring seamless delivery of sales, collections, and customer service while maintaining strict compliance with company policies, financial regulations, and risk management frameworks. I established internal controls that safeguarded profitability, minimized operational gaps, and aligned branch functions with corporate governance standards. 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗦𝗮𝗹𝗲𝘀 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 Designed and executed targeted sales strategies for automotive financing products, resulting in sustained year-over-year revenue growth. By monitoring performance metrics and coaching sales teams, I elevated customer acquisition and retention rates, solidifying the branch’s position as a revenue leader within the region and enhancing overall profitability. 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗶𝗻𝗴 𝗖𝗿𝗲𝗱𝗶𝘁 & 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Evaluated and approved credit proposals, managed diverse loan portfolios, and introduced proactive collection strategies to reduce delinquency and non-performing loans. By balancing risk control with business growth, I successfully protected branch assets, preserved profitability, and ensured compliance with SAMA regulatory standards. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗛𝗶𝗴𝗵-𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗧𝗲𝗮𝗺𝘀 Supervised branch employees through coaching, structured performance evaluations, and capacity-building initiatives. I fostered a culture of accountability, service excellence, and operational efficiency, which not only boosted staff productivity but also reinforced customer satisfaction and loyalty, creating a sustainable growth model for the branch.

𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗻𝗴 𝗕𝗿𝗮𝗻𝗰𝗵 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 Directed complete branch operations across sales, collections, and customer service while ensuring compliance with corporate policies, financial regulations, and governance frameworks. By introducing standardized processes and monitoring systems, I improved operational discipline and reduced risks, positioning the branch as a model of compliance and efficiency. 𝗘𝘅𝗽𝗮𝗻𝗱𝗶𝗻𝗴 𝗔𝘂𝘁𝗼𝗺𝗼𝘁𝗶𝘃𝗲 𝗦𝗮𝗹𝗲𝘀 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗻𝗴 𝗚𝗿𝗼𝘄𝘁𝗵 Spearheaded sales strategies for automotive trade and financing solutions, combining effective product promotion with customer acquisition campaigns. These initiatives led to consistent revenue growth and strengthened the branch’s competitive position, driving expansion in both individual and corporate client portfolios. 𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗖𝗿𝗲𝗱𝗶𝘁 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 Assessed and approved credit applications while monitoring repayment performance to ensure portfolio health. By implementing proactive collection measures and risk controls, I minimized delinquency rates, safeguarded assets, and maintained strong financial quality standards. This strengthened both customer trust and organizational profitability. 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗧𝗲𝗮𝗺 𝗖𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗼𝗰𝘂𝘀 Supervised branch staff with a focus on performance coaching, structured training, and professional development. I cultivated a customer-first culture that enhanced service delivery, improved efficiency, and fostered loyalty, ensuring the branch delivered consistently high-quality experiences while achieving operational excellence.