Abdulaziz Aldahmashi

Leading operations for The X (The Chefz), managing end-to-end execution across multiple cities, including fulfillment, inventory, and last-mile delivery. Responsible for high-volume order operations, ensuring reliability during peak periods and large-scale campaigns. Played a key role in executing time-sensitive projects and improving operational performance across branches. Focused on building scalable processes, optimizing inventory flow, and enhancing efficiency through data-driven decision making using ERP and analytics tools. Managing cross-functional teams and daily operations with a strong focus on execution, speed, and consistency.

Leading end-to-end operations across dark stores, supply chain, inventory, fulfillment, and business operations within a fast-paced gifting and retail environment in Saudi Arabia. Responsible for driving operational efficiency, scalability, and cross-functional alignment across multiple departments and regions. Key responsibilities include: Managing daily operations across branches, warehouses, and fulfillment teams. Developing operational frameworks, SOPs, KPIs, and performance dashboards. Leading inventory control, demand planning, procurement coordination, and cost optimization initiatives. Driving operational scalability through process improvement and systems integration. Collaborating with product development, business development, finance, and marketing teams to support company growth. Overseeing operational reporting and data-driven decision making using ERP and BI systems. Managing workforce performance, operational quality, customer experience, and execution standards. Supporting expansion projects, operational strategy, and continuous improvement initiatives. Focused on building scalable operations, improving execution quality, and creating sustainable growth within high-volume retail and fulfillment environments.

recruiting, training, supervising and appraising staff managing budgets maintaining statistical and financial records dealing with customer queries and complaints overseeing pricing and stock control maximising profitability and setting/meeting sales targets, including motivating staff to do so ensuring compliance with health and safety legislation preparing promotional materials and displays Communication between the branch and the head office.

Assisting the manager in organizing, planning and implementing strategy Coordinating retail store operations Ensuring store schedules and objectives are met by employees

Guide and direct customer service team towards achieving operational goals. Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction. Ensure that customer complaints are resolved in a professional manner.

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It is the science that studies the properties and behavior of information, the factors that govern its flow, and the means of processing it to facilitate its benefit to the maximum extent possible. Activities include the processing of information production, transmission, collection, organization, storage, retrieval, interpretation and use of information