Abdul Rashath
Senior Technical Support Engineer II @ Komodo Health
About
I honed my skills as a Support Engineer, handling critical issues related to Microsoft Partner Center Portal and API. My experience encompassed troubleshooting across multiple regions and managing various aspects such as Reseller relationships, orders, subscriptions, API issues, and Azure Portal management.My previous roles at Rapido, S10 Health Care Solution Pvt Ltd, EC Software India Pvt Ltd, and Just Dial Pvt Ltd have equipped me with versatile skills. I've successfully managed client relationships, resolved technical issues, and demonstrated expertise in automation, root cause analysis, and project management. Notably, I played a pivotal role in automating services, enhancing data processes, and providing crucial support in data analysis tasks.
India
Chennai
Computer Software
Account Management, Hadoop, flores, New Relic, Web Services API, GitHub, Artificial Intelligence (AI), Large Language Models (LLM), Zendesk Customer Service Software, Zendesk, Entrepreneurship Development, INSTITUTIONAL SUPPORT SYSTEMS FOR ENTERPRENEURSHIP, ENTERPRENEURIAL OPPORTUNITIES AND BUSINESS PLAN, Microsoft Excel, Excel Dashboards, Agile Methodologies, Kanban, Git, Snowflake, Apache Airflow
Experience
Senior Technical Support Engineer II
Komodo Health
Technical Support Engineer
Komodo Health
India
Support Engineer
Allyis
Chennai, Tamil Nadu, India
Working on Microsoft Partner Center API Break Fixing Team
Technical Support Engineer
Rapido
India
Providing Technical support for the Rapido Application
Client IT Engineer
S10 Health Care Solution Pvt Ltd
Chennai, Tamil Nadu, India
Built and maintained successful relationships with clients, particularly handling US physician clients. • Conducted troubleshooting for various IT issues raised by clients, providing permanent fixes. • Interacted with US clients to assist in completing IT-related tasks. • Collaborated as a cohesive team worker with strong analytical, problem-solving, and interpersonal skills. • Led the automation of services for creating and communicating data with clients, focusing on delivery and production details. • Demonstrated excellent root cause analysis skills and troubleshooting proficiency. • Possessed good knowledge of building applications for stakeholders.
Developer
EC Software
Technical Server Engineer
Justdial
Chennai, Tamil Nadu, India
• Provided comprehensive support and effective problem resolution for customers in a technical server environment. • Maintained composure and patience while addressing challenging customer situations, ensuring a positive customer experience. • Built and nurtured successful relationships with service provider dealers and end consumers, fostering strong connections and client satisfaction. • Informed customers about the progress of issue resolution, maintaining transparency and communication throughout the support process. • Ensured the adherence to appropriate collection procedures while prioritizing and upholding a customer service-focused approach.
Education
Tamil Nadu Open University (TNOU)
Information Technology
Saveetha School of Engineering
Computer Software Engineering
Saveetha School of Engineering
Computer Engineering
Saveetha University
Computer Engineering
Abdul Rashath's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.