Abdo Khalifeh

•Development, production and delivery of projects from proposal right up to delivery •Delivering events on time, within budget, that meet expectations •Setting, communicating and maintaining timelines and priorities on every project •Managing operational and administrative functions to ensure specific projects are delivered efficiently •Ensuring excellent customer service and quality delivery •Meeting and liaising with clients to discuss and identify their advertising requirements •Conducted risk assessments to identify potential issues that could affect project success. •Collaborated with cross-functional teams to develop integrated solutions across multiple projects. •Analyzed project data such as budget variance reports to provide accurate forecasts for future performance. •Monitored team member performance against established KPIs to measure productivity levels. •Created detailed documentation outlining proposed strategies for upcoming projects prior to approval. •Maintained strong relationships with stakeholders by providing timely updates on progress against key milestones. •Coordinated with vendors to negotiate contracts that aligned with organizational goals. • Performed post-project reviews to capture lessons learned from each initiative. • Organized and facilitated meetings with stakeholders to define project scope, objectives, deliverables, timelines, and resources. • Planned, scheduled and coordinate project activities to meet deadlines.

•Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings. •Managed the daily operations of multiple departments to maximize efficiency. •Maintained professional working relationships and promoted open lines of communication with staff. •Managed the operations of a large team, overseeing daily activities and long-term projects. •Monitored customer feedback and implemented changes as needed to enhance service quality. •Established operational policies, procedures, standards, and objectives in alignment with organizational goals. •Ensured effective communication among staff members by providing training when necessary. •Resolved conflicts between employees and departments. •Created and enforced policies and procedures to support compliance. •Tracked company inventories and ordered new products to replenish equipment levels. •Provided leadership in creating innovative methods for streamlining business processes. •Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments. •Created reports to track performance metrics against established targets. •Implemented cost-saving initiatives to reduce overhead costs. •Prepared staff work schedules and assigned specific duties. •Facilitated open communication between departments to improve collaboration among teams. •Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.

•Directed daily branch operations, leading the team to exceed monthly sales goals. •Oversaw daily operations including cash management, opening and closing procedures, account maintenance. •Maintained high level of employee morale to minimize turnover and maximize customer satisfaction. •Managed day-to-day communication between the branch and corporate headquarters. •Facilitated conflict resolution between customers and staff members, improving the branch's reputation for quality service. •Reviewed employee job performance and contribution during performance appraisal. •Managed organizational and documentation compliance procedures within branch. •Prepared monthly reports outlining branch performance metrics such as sales volume, profitability, customer satisfaction scores. •Managed direct reports to maximize productivity, efficiency, and potential. •Coached team to successfully provide solutions and advice to improve client financial well-being. •Recruited, trained and supervised a team of 10+ employees, resulting in improved employee morale and productivity.

•Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings. •Maintained professional working relationships and promoted open lines of communication with staff. •Established operational policies, procedures, standards, and objectives in alignment with organizational goals. •Set prices and credit terms for goods and services, based on forecasts of customer demand. •Coordinated and directed financial or budget activities to fund operations, maximize investments, or increase efficiency. •Collaborated with stakeholders to develop long-term strategic plans for growth. •Monitored suppliers to efficiently provide needed goods and services within budgetary limits. •Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

•Scheduling for the ceremony •Buying and renting all products needed for the whole wedding •Plans, directs and controls all unit food service and resources to meet operating and financial goals, client objectives and customer needs in a multi-unit operation •Record all actions, call outs, faults etc, in an appropriate format •Planned preventative and reactive maintenance tasks on all equipment in accordance with procedures, industry good practice and manufacturer's instructions •Inspection and repair of catering equipment in accordance with agreed safe working procedures and company quality standards