SAM LAAZOUZI

▪ Captured business requirements and delivered precise functional specs for 12+ SAC integration and modernization projects, cutting clarification cycles by 20%.   ▪ Built and executed functional and regression test plans with 90%+ test coverage, validating data accuracy and end‑to‑end process behavior.   ▪ Detected defects early through structured testing and root‑cause analysis, improving release quality by 25%.   ▪ Created SAC dashboards, prototypes, and reports used by 20+ Finance stakeholders to validate financial results and track performance KPIs.   ▪ Supported change management by preparing user guides and delivering training to 30+ end users.

▪ Conducted monthly, budget reporting and monitored a 3-million-dollar portfolio. ▪   Achieved a 15% reduction in budget variance through enhanced reporting. ▪   Developed KPI dashboards that improved project tracking efficiency by 30%. ▪   Successfully resolved over 200 digital retail incidents, enhancing customer satisfaction by 25%. ▪   Accomplished various service requests from new and existing users. ▪   Led change management activities to ensure improved stakeholders’ engagement. ▪   Administration : various requests, Onboarding newcomers…

▪ Conducted budget reporting and monitored a 3-million-dollar portfolio. ▪ Collaborated with various worldwide stakeholders about Cybersecurity projects. ▪ Procurement: renewal of external resources, PO’s ▪ Administration: various requests, Onboarding newcomers ▪ Regularly monitored and reported business risk levels, leading to a 30% decrease in identified risks. ▪ Managed key Steering committees. (Bi-weekly & monthly) ▪ Worked on selecting and renewing external resources suppliers. ▪ Accomplished 50+ service requests for existing and new users. ▪ Monitored business risk levels and share it regularly with top management.

▪ Collected and validated the scope and specifications with the projects’ stakeholders ▪  Led functional testing, reducing defect rate by 40% for the new Core Banking System. ▪  Contributed to the release and delivery of the set of requested functionalities. ▪  Elaborated set of logigrams with MS Visio Business process modeling. ▪  Led the functional testing for implementing the new Core Banking System; ‘’SAB AT’’. ▪  Supported change management by preparing users for system migration and reinforcing adoption through training and User manuals.

▪ Managed 20+ projects, improving process efficiency by 35% and implementing 10+ IT solutions. ▪   Supervised change management initiatives, achieving a 90% adoption rate for new IT solutions. ▪   Led the Project team in testing new or upgraded the bank’s Core Banking System. ▪   Maintained a comprehensive project risk register, reducing potential risks by 40%. ▪   Developed a set of process flow diagrams using MEGA Process Modeling Suite. (https://www.mega.com) ▪   Documented and trained internal users with operating manuals for the delivered projects.

▪ Led 50+ audits across core banking (Retail, Corporate, SME). ▪  Evaluated 100+ internal control systems and identified key gaps. ▪  Maintained the enterprise risk register for banking products and services. ▪  Completed 5+ external audits (BRINKS, GROUP4, PROCHECK). ▪  Assessed project governance and SDLC controls with IT, Ops, and vendors to ensure regulatory and financial‑security compliance. ▪  Managed follow‑up of audit recommendations to ensure timely remediation. ▪  Improved policies and procedures to strengthen internal controls.

Learning Outcomes: -Analyze cybersecurity risks and threats to recommend measures that protect data, organizational resources, and infrastructure , according to industry standards and best practices. -Use various data analytics tools to analyze threat patterns, anomalies and predict attacks -Develop and implement cybersecurity strategies and procedures that deliver secure and effective solutions. -Design and deliver cybersecurity solutions that meet ethical standards, policies, regulations, legislation, and data. -Communicate cybersecurity policies and risk management expectations to internal and external stakeholders -Plan and conduct disaster recovery, forensic investigations, and incident responses to support organizational business continuity. -Implement and optimize predictive tools to assess and mitigate cloud and infrastructure-based cybersecurity threats. -Integrate emerging technologies, such as AI, to address the evolving demands of the threat landscape.

Ontario College Graduate Certificate program will prepare you for the in-demand field of quality assurance and quality control in information technology with specialized skills for careers including Business Systems Testing Analyst, Systems Design Verification Technologist and Application Integration Specialist.

in preparation of the CSCP, this bridging program was offered by college boreal in partnership with the IRCC to enhance bilingual new comers skills to access the canadien professional market.

Money and Banking, Taxation, Organizational Research...