Abderrezak MAKHLOUF

IVD - Service engineer @ Eurl LAPROPHARM PLUS

About

Over nearly a decade, I've developed strong technical and operational expertise in the installation, Maintenance and support of diagnostic and IVD equipments, while ensuring compliance with regulatory standards and quality systems. My work has focused on enhancing the reliability of medical technologies and supporting healthcare professionals in delivering safe and efficient patient care.

Country

Algeria

City

Algiers

Industry

Machinery

Skill

Electricity, Computer Hardware, Telecommunications, Technical Support, In Vitro Diagnostics (IVD), Electrical and Instrumentation Engineering (EIE), French, Computer Science, Customer Relationship Management (CRM), Workshops, Documentation, SQL, Equipment Maintenance, Customer Support, Requirements Analysis, Microsoft SQL Server, Technical Manuals, Marketing, Presales, Customer Requirements

Experience

IVD - Service engineer

Eurl LAPROPHARM PLUS

2025-10 - Present · 1 yr

Algiers, Algeria

Currently serving as a BioMedical Engineer in the IVD sector. My core duties include technical oversight, regulatory compliance, and ensuring a high level of customer satisfaction, which is a key priority in my role. With a strong focus on service quality, I make it a point to ensure that every medical device is flawlessly maintained, and that the service delivered consistently meets the expectations of healthcare institutions. Types of devices managed : 1) Hematology SIEMENS - ADVIA 560 Nihon Kohden - MEK-7300/9100/9200 2) Immunoassay: Immulite 2000 XPi 3) Hemostasis (STAGO) Strat Max, R Max, Satellite Max, Compact Max 4) HbA1c (BIO-RAD) D10 Key responsibilities: - Installation, calibration and maintenance - Providing technical support and training to customers - Coordinating with suppliers and internal teams to ensure smooth service operations

IVD - Technical support engineer

SADID DIAGNOPHARM

2016-4 - 2025-9 · 9 yrs 6 mos

Algiers, Algeria

✓ Ensured customer satisfaction and acted as an advisor ✓ Provided Technical training to new hired engineers ✓ participated in scientific events such as SIMEM, HEMATALK, the launch of CAL-9000 in Shenzhen Devices managed: 1) Hematology BC-30s, BC-5150, BC-5380, BC-780 and BC-6000 Series 2) Biochemistry: BS-200, BS-240&Pro, BS-360, BS-380, BS-430, BS-600M and BS-800M 3) Hemostasis: C2000 and C3100 4) HbA1c: MQ-2000 PT (MEDCONN)