Abdelrahman Dyab

-Develop comprehensive sales strategies for both export and local markets, aligned with company's overall objectives. -Analyze market trends, competitor activities, and customer preference to identify growth opportunities. - Set ambitious yet achievable sales targets for the team. - Manage, train and mentor a team of sales representatives to achieve individual and team sales targets. -Foster a collaborative and motivated work environment that encourages innovation and high performance. -Evaluate potential local market segments for growth and expansion, adapting sales strategies accordingly. -Build and maintain strong relationships with key clients and suppliers, both domestically and internationally. -Understand customer need, provide customized solutions, and address any concerns promptly. -Monitor inventory levels to ensure product availability for both local and export markets. -Ensure compliance with all export regulations, documentation requirements and international trade laws. -Maintain accurate records of export activities and coordinate necessary documentation with relevant authorities. -Monitor accounts receivable and identify overdue payments. -Initiate communication with customers via phone, email to remind them of outstanding debts. -Negotiate payment place or settlements based on the organization policies and customer circumstances. -Maintain accurate and up‑to‑date records of all communication and actions taken. -Evaluate the creditworthiness of new customers, using financial date, credit reports, and other relevant information. -Set credit limits for customers based on risk assessment and historical payment behavior. -Investigate and resolve payment discrepancies or disputes promptly. -Escalate complex issues to the appropriate department or management when necessary.

-Provide information about products or services to customers and address any concerns they may have. -Respond to customer inquiries, requests and issues promptly and professionally. -Assist the team with preparing quotes, proposals, and presentations for potential clients. -Collaborate with the team to ensue they have the necessary resources and information to meet their targets. -Liaise with the service or technical team to ensure timely and efficient delivery of the products. -Monitor and track inventory level to ensure products are available for sales orders. -Act as a point of contact for customers experiencing issues, working to resolve their concerns is a satisfactory manner. -Identify opportunities to upsell or cross‑sell additional products to existing customers. -Collaborate with the sales team to execute upselling strategies. - Identify areas for process improvement within the coordination and communication workflows. -Propose and implement changes to enhance efficiency and customer satisfaction.

-Develop comprehensive sales strategies, including pricing, promotions, and product placement, to achieve revenue and market share goals. -Analyze market trends, competitor activities, and customer preferences to identify opportunities for growth. -Cultivate and maintain relationships with key clients, distributors, wholesalers, and retailers. -Negotiate terms and contracts with clients to ensure mutual satisfaction and adherence to business goals. -Lead and manage the cigarette sales team. including hiring, training, performance evaluations and coaching. -Set clear sales targets and performance metrics, and monitor progress towards achieving them. -Implement effective sales strategies to penetrate target markets and achieve sales quotas. -Monitor sales activities, track results, and analyze data to identify areas for improvement. -Stay updated on industry trends, regulatory changes, and consumer preferences related to cigarette products. -Collaborate with marketing and product development teams to align sales efforts with overall company goals. -Prepare regular sales reports and presentations for senior management. -Develop and manage budgets related to sales and distribution activities.