Abdalla Ghabour
Key Account Manager @ Merz Aesthetics
About
KEY ACCOUNT MANAGER @ Merz Aesthetics | Ultherapy. with Expertise in Aesthetic and Medical Devices I am Key Account Manager @ Merz Aesthetic, Ultherapy, leading provider of aesthetic and medical devices in the Middle East, with over 13 years of experience in the sales medical industry. My mission is to help clinics and practitioners achieve their full potential by offering them cutting-edge technology, tailored solutions, and exceptional service. I have a strong background in Skin Anatomy, which enables me to understand the specific needs and demands of different skin types and conditions. I have also developed core competencies in lead generation, business development, account management, training and implementation, financial advice, visibility study preparation, and customer relationship management. I have successfully launched and marketed several products and devices, such as LutrnicCynosure Elite+, Revlite SI, Helios III, and PicoSure, across various regions, such as Riyadh in Saudi Arabia, West Cairo, Alexandria, Upper Egypt, and Delta in Egypt. I have consistently met and exceeded sales targets, built and maintained long-term relationships with clients, and enhanced their return on investment and reputation.
Saudi Arabia
Riyadh
Medical Device
Training Delivery, Key Account Acquisition & Retention, SAP Products, Salesforce.com, Pico technology, Laser Hair Removal, Laser Q-Switched, Laser Fractional, Microneedling, Business Analysis, Feasibility Studies, Business Process, New Business Development, Business Planning, Account Management, Data Analysis, Analytical Skills, Sales Presentations, B2C, Accounts Receivable (AR)
Experience

Key Account Manager
Riyadh, Saudi Arabia
KEY ACCOUNT MANAGER • AMICO GROUP Jan 2025 – Present | Riyadh, KSA • Maintain strong, strategic relationships with key decision-makers, physicians, and major customer stakeholders, consistently working to enhance customer satisfaction and long-term partnerships. • Oversee key accounts, ensuring high service quality, timely support, and achievement of commercial targets. • Provide product expertise, training, and support to customers to drive adoption and effective utilization of medical devices. • Collaborate with internal teams to address customer needs, resolve issues, and maximize account growth. Medical Devices Managed: • Cynosure Co.: PicoSure Pro, Potenza MRF, Elite iQ, Elite+, RevLite SI QS • Lutronic Co.: Clarity II, eCO2, Spectra XT, INFINI, Action II, Genius • Viol: Scarlet S, Sylfirm S

Business Solution Specialist
Riyadh, Saudi Arabia
* Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Amico products and continuously updating all customers on company product modifications, changes, and enhancements. * Schedule appointments, meeting existing and new customers in order to promote Amico's product, and to determine other opportunities. * Generating and developing new client's businesses accounts. * Perform professional demonstrations or presentations of company products or services while on customer's site. Applies successful negotiation and sales closure techniques. * Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client's equipment, and status, and update customer's database with proper contact detalls, email, and contact numbers. * Maintain excellent customer relationship with key decision makers, doctors, key customer's personnel and always work toward enhancing such relations. * Perform professional in-service training for customer's end users on systems application. Devices: #CynoSure PicoSure, #PicoSure Pro, Cynosure Elite+, Cynosure Elite IQ, Revlite SI, Helios III, Helios 785 Pico, POTENZA MRF, Sylfirm X, and SCARLET S. #Lutronic, CLARITY II, SPECTRA XT, SPECTRA HOLLYWOOD, eCO2, and Genius MRF. Coverage Area: Riyadh, KSA.

Senior Business Solution Specialist
Cairo, Egypt
Lead generation, Business development, Account Management, Training& Implementation, Financial advices, Visibility study preparing. Ensuring that sales target are met, Organizing sales visits, building and maintaining good business relationships with customers to encourage repeat purchases. Devices: • Lutronic Co, (CLARITY II, eCO2, SPECTRA-XT, INFINI, ACTION II, and GENIUS) • Classys Co, (ULTRAFORMER III) Coverage areas: West Cairo, Alexandria, Upper Egypt and Delta.

Sales Supervisor
Cairo West, Upper Egypt, and Alexandria
• Jan 2019 till Mar 2020: Line Gynecology (Cal citron, Octatron, and TripGold) in West Cairo • Handling team of (5 Med Rep). • Sept 2017 till Dec 2018: Line Pediatric, West Cairo Launching new product Ferrotron Sach, Calcitron Sach. • Handling team of (5 Med Rep). • Jan 2014 till Aug 2017: Derma Line, 6 governments (West Cairo, Alex, Kafr El Shaeikh, and Upper Egypt) • Experience with: Alpecin products, Plantur Lotion, HI potency tab, and Zinctron cap. Achieve the Company’s sales objective for assigned district. Implement marketing plans to meet company objective of sales. Analyze (performance) results of the Med Reps and their development. Develop promotional plans for Med Reps in co-operation with Business Area Manager, and National Sales Manager. Monitor the distribution network in collaboration with National Sales Manager.
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