Abdalah Soliman

Designed a strategic, operational, and cultural blueprint to establish a self-sustaining new business unit - Built a People and Culture strategy covering culture, talent acquisition, compensation, and career development to enable a high-performance division, projected to boost retention by 50% and improve workforce alignment by over 70% . - Analyzed the £20bn+ UK M&E market and identified 6 high-potential sectors, targeting a £8.1M annual opportunity. - Built a three-scenario financial model with revenue projections, cost structures, and risk-based sensitivity analysis. - Benchmarked competitors on pricing, service portfolios, and digital maturity, uncovering 3 differentiators to position J Mills in underserved segments.

Collaborated with SoundPound, the Credit Union consortium in Greater Manchester and Swoboda Research Centre to develop a Business Development strategy for Credit Union expansion and increase loan volume by up to £2 million - Conducted competitive analysis, assessing 5 key players and identifying 3 differentiators to strengthen CU market positioning. - Defined 3 high-potential segments, crafting scalable and repeatable business development strategies for CU market expansion. - Benchmarked industry best practices across three regions, identifying growth enablers for CUs to increase market share. - Developed operational improvement strategy, projected to increase lending capacity by up to 30%. - Developed a marketing strategy to drive £704K in new loans through enhanced engagement and lead conversion.

- Maintaining direct contact with all departments in matters related to all HR activities and other issues in order to reach an effective workforce/organization. - Managing performance evaluation cycles and promotional processes to drive employee growth and organizational effectiveness. - Reviewing and developing organizational structure according to departmental processes, job roles and maintaining relocation of staff, new hiring, promotions, and resignations transactions. - Conducting job analysis and reviewing job descriptions and specifications in order to be aligned with the job genuine role. - Designing, and implementing learning and development programs and initiatives to fulfill training needs and promote employees and organizational performance. - Managing recruitment; workforce planning, job announcements, screening, and interviewing applicants and provide guidance on selection and placement of employees to achieve departmental and organizational objectives. - Preparing job offers, discuss the package and benefits with the accepted candidates. - Managing the resignations process effectively and conduct exit interviews to identify areas of weakness and suggest improvement plans. - Reviewing and developing HR policies in order to maintain consistent practices and a satisfied workforce. - Preparing manpower plan, turnover, and headcounts and other HR related reports.

# Talent Acquisition: - Establishing recruiting requirements by discussing human needs, job requirements with managers. - Screening candidate’s resumes, and assessing experience, KSA, and other characteristics. - Performing in-person interviews and recommends shortlisted candidates to next level interview. - Develop and update job descriptions and job specifications. - Orienting and onboarding new employees in order to become fully integrated. - Conducting exit interviews.

#Learning and Development - Liaising with managers and employees to identify and assess training and development needs. - Designing and implementing training programs based on the needs of the organization and the individuals (technical skills, soft skills, language, and computer skills). - Measuring the effectiveness of training programs through evaluations, assessments, and feedback mechanisms.

- Coordinating job posts, reviewing resumes, and performing reference checks. - Performing phone and face-to-face interviews. - Monitoring staff attendance activities and taking care of a weekly and monthly payroll for established employees and casual workers. - Working out taxes, insurance, loans, leaves, deductions, and overtime. - Dealing with government authorities, such as labor and social insurance offices in matters related to the organization and the current and new employees.

- Handle customers upon agreed processes to guarantee consistency and meeting of global requirements and standards. - Obtains client information by answering telephone calls\emails; interviewing clients; verifying information. - Informs clients by explaining procedures; answering questions; providing information. - Resolving customer complaints and problems quickly and efficiently

- Contact businesses or private individuals in the UK in order to solicit sales for products. - Explain different products varieties, prices, and payment plans. - Answer customers’ questions and inquiries.

- Monitoring political events, policy, and legislation changes. - Collecting data from various sources, such as documents and public opinion surveys. - Prepare draft of reports using statistical data and analysis. - Establishing and maintaining contacts and sources for future research and communication opportunities.