Abby Birk, SHRM SCP

Manage employee relations for approximately 1000 employees including conducting investigations and advising Team Leaders on next steps Provide guidance to Team Leaders relating to HR and organizational initiatives including employee engagement and action planning, employee performance reviews and salary adjustments Conduct root-cause analysis process on occurrences of first year turnover to determine trends and reduce turnover rates Conduct orientation with new Team Leaders, providing critical HR information Lead the interactive process with employees in compliance with the ADAAA Assist in the administration of FMLA, medical and non-medical leaves of absence Manage the group ticket account for Cardinal baseball ticket benefit provided to employees Participated in Rapid Improvement Event for both Emergency Room and Talent Touchpoints and implemented lean concepts to reduce waste Facilitated SAP training to Team Leaders and Timekeepers to ensure smooth implementation of new HRIS system Managed the schedule and workload for summer intern Led regional project team for Talent Touchpoints system in an effort to improve utilization and reduce overall turnover Facilitated Onboarding Learning Labs to establish best practices and improve employee experience Facilitate entity recognition events

Managed all recruiting for seasonal and part-time positions Managed employee security through badge and ID systems Managed relationship with Boys and Girls Club of America in order to provide employment opportunities to club members Managed E-Verify for the organization Assisted in planning, organization and execution of annual Job Fair Managed Service Award program for organization including the planning and execution of annual ceremony and distribution of service award gifts Assisted HR Director with employee relations, disciplinary investigations and meetings

Manage all HR duties during absence of HR Director and Benefits Manager Lead and direct recruiting and onboarding process for all open positions Lead implementation of new HRIS system Oversee changes in benefit plans including interfacing with brokers and vendors to ensure competitive benefits and pricing Manage benefit plans for approximately 200 Front Office and Minor League personnel Manage STD/FMLA leave for Front Office employees Direct Internship Program for all Front Office departments Maintain MLB EEO Report Administer and maintain compliance of 401k plan Complete required unemployment claims and job verifications to ensure legal compliance Maintain legal compliance for organization including maintenance of labor law posters and additional legal requirements Organized and oversaw World Series trip to Arlington, Texas for 150 Front Office staff Implemented new drug screening and background check vendor with a savings over 30% Managed carrier and plan changes for Life Insurance benefit Administered Front Office benefit meetings Implement and manage Wellness Initiatives Perform all exit interviews Resolve employee relations issues

Acted as interim HR Contact for approximately 500 employees Administered company-wide benefit programs Assisted in project management of Dependent Eligibility Audit Responsible for all benefit changes to vendor systems and HRIS system Submited weekly STD payment calculations to payroll for processing Created and audited bills for Life Insurance/Disability Insurance carrier Developed and implemented standard forms for all personnel changes Assisted with HRIS implementation, system utilization, and report writing Selected appropriate method of recruiting for assigned positions including posting positions on the intranet/internet and selecting and maintaining relationships with outside recruiters Administered company-wide education on 401k program Assisted in recruiting and interviewing for open positions company-wide Assisted in reorganization of Human Resource Department Completed annual 401k testing with internal auditors Administered new hire orientation for all Corporate employees Completed and returned final distribution paperwork to the 401k vendor Administered new hire processes including background checks, drug screenings and credit checks Responsible for all employee maintenance entry into the HRIS system Administered and oversaw Corporate Credit Card Program Resolved vendor payment issues for any Human Resource related invoices Coordinated and administered annual Company-wide Scholarship Program

Established and implemented new hire orientation evaluation process Administered and tracked vacation and sick time for the Corporate office Completed all employment verifications sent to the Corporate office Completed monthly audits of benefits and handled issues to resolution Organized flu shots, Biggest Loser Program, Food Drive and Adopt-a-Family for the Corporate office Assisted in scheduling and coordinating Microsoft Office Outlook Training for Corporate office Maintained records of performance management ratings for entire Corporation Reviewed and prepared invoices for approval and payment Compiled expense reports for department managers and submitted for payment

Completed company-wide Human Resource Audit to establish benchmarking for policies and procedures Coordinated recruiting activities including conducted phone interviews, scheduling interviews, and booking travel arrangements Maintained candidate flow spreadsheets and staffing mailbox Recorded data for audit of monthly medical vendor bill Assisted with and maintained corporate credit card program Oversaw department file maintenance and reorganization Maintained and ensured accuracy of information in the company directory Compiled new hire packets

Audited companywide personnel files to ensure legal compliance at manufacturing plants across the United States. Assisted recruiting team with sourcing and evaluation of resumes as well as scheduled and organized interviews. Developed orientation program for China based employees as well as coordinated new hire orientation for domestic employees. Coordinated Employee Training Program utilizing internal and external resources. Organized annual health screenings and blood drives without supervision. Analyzed data from previous Wellness Screenings to develop a concept for employee wellness programs. Compiled annual Affirmative Action Plans. Supported human resource management team during two company reorganizations.