Aaron Vacchiano

Identify new opportunities to support operations using multiple metrics. Find gaps and close them. Work with vendors to procure inventory and bring new products into manufacturing process. Manage relationships with existing vendors and create relationships with prospective vendors. Identify cross-functional part numbers between manufacturers. Support sales team with new product support and order inventory for warehouses.

• Manage daily operation of the Parts Department, including inventory management, wholesale, and customer service • Build and maintain high-value relationships with wholesale customers, body shops, and internal service teams • Monitor and analyze KPIs and performance reports to track trends, minimize waste, and maximize profitability • Ensure compliance with corporate policies, documentation, and audit requirements • Address complex customer issues in a professional manner to ensure customer loyalty and retention • Manage obsolete inventory, core returns, stock returns, and monthly obsolescence • Develop and establish procedures for the department to improve efficiency, accuracy, and workflow • Train, coach, and schedule employees to ensure adequate coverage and productivity • Take charge of counter operation during high-volume periods

• Supported management and maintained inventory, wholesale business, and customer service at a high-volume luxury car dealership • Helped with reporting, inventory management, and special orders • Served as a backup for counter and warehouse operations

• Assisted retail and service customers in sourcing, ordering, and tracking parts • Managed daily stock and special orders using dealership inventory systems • Processed payments, returns, credits, warranty claims, and core returns • Maintained accurate inventory records and reconciled invoices and transactions • Coordinated incoming and outgoing shipments and maintained stock organization • Provided customer service and sales support in a fast-paced environment