Aaron Koay

As an Enterprise Account Manager at Impact Business Solutions Sdn Bhd, I am responsible for driving strategic business growth by managing key enterprise accounts and building strong, long-term relationships with stakeholders across the IT ecosystem. In this role, I have significantly expanded my expertise in IT infrastructure, networking, and cybersecurity solutions—including Cloud technologies, SaaS platforms, and advanced security architectures. My exposure also extends to enterprise software solutions such as IT Service Management (ITSM), IT Asset Management (ITAM), and Privileged Access Management (PAM), allowing me to provide comprehensive, value-driven solutions to customers. A critical aspect of my position involves managing complex business relationships among principals, distributors, vendors, and customers. By aligning goals and ensuring clear communication across all parties, I help facilitate smooth and effective sales cycles, from initial engagement to post-sales support. This role not only deepens my technical knowledge but also sharpens my commercial and strategic capabilities in the IT solutions space.

Dynamic Senior Outside Sales Account Manager specializing in the Financial Services Industry (FSI) within an IT system integrator company. Focused on driving business growth, cultivating strategic partnerships, and delivering innovative solutions tailored to meet the unique needs of FSI clients in the Malaysia market. Demonstrated success in consistently achieving sales goals, fostering long-term relationships, and collaborating cross-functionally to deliver exceptional customer value. Proficient in market analysis, pipeline management, and leveraging technology solutions to drive revenue and achieve business objectives effectively.

Dedicated Inside Sales Account Manager with a focus on the Singapore market at Lenovo within the SMB ICO (Small and Medium Business - Inside Channel Organization) team. Successfully drove sales revenue and managed key accounts, specializing in serving the unique needs of SMB clients. Excelled in developing and executing strategic sales plans, collaborating cross-functionally, and delivering customized solutions to enhance client satisfaction. Proven track record of achieving sales targets, expanding market share, and fostering long-term business relationships. Skilled in market analysis, pipeline management, and leveraging technology solutions to drive growth and innovation within the SMB sector.

Experienced Dell Inside Sales Account Manager with a successful track record in driving revenue and fostering client relationships within a global team setting. Skilled in account management, sales strategy development, pipeline management, and cross-functional collaboration. Proven ability to consistently achieve sales goals, secure key accounts, and deliver exceptional customer value. Strong understanding of IT products and solutions, with a results-oriented mindset and a focus on achieving business objectives.

Main task for PFC was to bring in credit card, personal loan, auto loan, mortgage sales and bank insurance for the bank. In order to selling for multiple products, i have learn to manage my times and also building relationship with customer and business partner.

Manage and giving assistant to the credit card team by handling complaint and also organise sales activities to bring in cards application.

Main JD was to propose different card types offered from CITIBANK. Frequent attendance at the booked or rented counter located within shopping complexes or factories. Daily productivities of credit cards are set at a minimal of 5 card counts. Thus, it is a challenging job which offers an opportunity to acquire planning skills, convincing skills and also management skills.

Manage and assist on sales and product training for staff at outlet, managing and control on stock, and also organise sales activities to generate revenue for the outlet.