Aaron Galvin

Managing Director | Galvin's Automotive Pty Ltd 2015 – 2025 Led full operational and strategic direction of Galvin's Automotive for a decade, growing the business from the ground up while overseeing all facets of the workshop and customer-facing operations. Directed day-to-day business operations including staffing, workflow management, financial performance, and customer service standards Built and maintained a trade-qualified workforce, drawing on hands-on experience as a Light Vehicle Mechanic (Certificate III in Mechanical Trades – Automotive) to guide technical standards and quality control Managed supplier and parts procurement relationships, pricing strategy, and inventory control to maintain profitability Oversaw compliance with automotive industry regulations, workplace health and safety requirements, and consumer protection standards Developed and executed sales and business development strategies to grow the customer base and repeat business Handled recruitment, training, and performance management across workshop and administrative staff Managed customer relationships and complaint resolution, maintaining a strong local reputation for reliability and trust

Private Investigator | Insurance Claims & Fraud Investigations | Ex-Law Enforcement (22+ Years) I bring over two decades of frontline investigative experience from the NSW Police Force and Queensland Police Service into the insurance investigations space, combined with hands-on experience running my own private investigation practice, APG Investigations. My background gives me a rare combination of skills for insurance fraud and claims investigation work: 🔍 Investigative rigour — 22+ years conducting interviews, gathering evidence, and building cases that hold up to scrutiny, refined further through independent investigative work with APG Investigations. 🚗 Technical and mechanical insight — A decade as Managing Director of Galvin's Automotive, plus a trade qualification as a Light Vehicle Mechanic, means I can assess vehicle damage, mechanical claims, and workshop invoicing with a level of technical literacy most investigators don't have. 📋 Commercial and operational awareness — Running my own automotive business taught me how claims, compliance, and paperwork intersect with day-to-day operations — useful when assessing the legitimacy of business or commercial claims. 🕵️ Surveillance and reporting — Experienced in covert observation, evidence documentation, and producing clear, court-ready reports for claims assessors, underwriters, and legal teams. I specialise in: Surveillance for suspected fraudulent claims Motor vehicle and mechanical claims verification Workplace and personal injury claims investigation Background and factual investigations Liaison with insurers, solicitors, and claims managers Based on the Sunshine Coast, QLD, available for work across South East Queensland.

General Duties Police Officer | Queensland Police Service Served as a frontline General Duties Police Officer, delivering community policing, emergency response, and criminal investigation services across a demanding operational environment, as part of over 22 years of combined service across the NSW Police Force and Queensland Police Service. Responded to emergency and non-emergency calls for service, assessing and managing incidents ranging from routine matters to high-risk critical incidents Conducted investigations into a broad range of criminal offences, including evidence gathering, witness statements, and case file preparation for prosecution Exercised sound judgement and decision-making under pressure, often in ambiguous or rapidly evolving situations Built and maintained relationships with local community members, businesses, and stakeholders to support proactive crime prevention Prepared accurate, detailed documentation and reports to legislative and evidentiary standards, including court briefs and statements Presented evidence and gave testimony in court proceedings as required Conducted traffic policing duties, including compliance enforcement and crash investigation Mentored and supported junior officers and new recruits in operational procedures and best practice Maintained compliance with policy, legislation, and use-of-force frameworks in all operational duties

General Duties Police Officer NSW Police Force Frontline police officer responding to a broad range of incidents, calls for service, and community needs within Redfern & Tuggerah Lakes Local Area Commands. Key responsibilities include: Responding to emergency and non-emergency incidents, including domestic violence, assaults, traffic incidents, and public disorder Conducting patrols (mobile, foot, and public transport) to maintain community safety and deter crime Investigating offences, gathering evidence, and preparing briefs of evidence for prosecution Executing arrests, issuing infringements, and exercising powers under the Law Enforcement (Powers and Responsibilities) Act Attending court to give evidence and support prosecution outcomes Engaging with victims, witnesses, and vulnerable persons with professionalism and care Building relationships with the local community, schools, and businesses to support crime prevention initiatives Completing accurate and timely documentation, including incident reports, statements, and COPS entries Working collaboratively with specialist units (e.g. Traffic and Highway Patrol, Child Protection, Domestic Violence Liaison) on complex matters Operating under pressure in dynamic, high-stakes environments while upholding the NSW Police Code of Conduct and Values Demonstrated ability to exercise sound judgement, de-escalate volatile situations, and deliver a visible, responsive police presence to the community.

Light Vehicle Mechanic | Certificate III Mechanical Trades - Automotive Trade-qualified mechanic with hands-on experience across vehicle servicing, diagnostics, and repairs. I bring a disciplined, methodical approach to every job — diagnosing issues accurately, working efficiently, and getting vehicles back on the road safely. My background also includes running an automotive business day-to-day, so I understand both the tools and the trade from the ground up — from spanner work to workshop operations. What I bring: 🔧 Certificate III in Mechanical Trades (Light Vehicle) 🔩 Practical experience with diagnostics, servicing, and repairs ⏱️ Reliable, methodical work ethic 🚗 Genuine passion for vehicles and problem-solving