Anjali Suddireddy

As Senior Salesforce Administrator responsible for managing and optimizing the organization’s Salesforce ecosystem, supporting both operational efficiency and business growth initiatives. Worked extensively on Salesforce administration, CPQ configuration, deployments, automation, reporting, integrations, and production support activities. • Designed and maintained business-critical reports and dashboards to improve operational visibility, user adoption, and decision-making. • Contributed to volunteer management and operational tracking initiatives that helped reduce organizational labor costs significantly between 2024 and 2025. • Led data migration and cleanup initiatives from legacy applications into Salesforce while ensuring consistency, validation, and governance standards. • Worked on Salesforce CPQ configurations including product catalogs, bundle setup, pricing configuration, quote approvals, and quote generation enhancements. • Supported pricing governance initiatives by implementing pricing logic, approval routing, and discount management processes to reduce manual effort and improve quote accuracy. • Participated in sandbox-to-production deployment cycles, supporting testing, release validation, and configuration migration activities. • Assisted in improving the quote-to-cash lifecycle through automation of quote approvals and streamlined sales workflows. • Managed Salesforce release and deployment activities using Git-based version control, Workbench, and change management processes, including metadata validation, backup management, Apex test execution, and post-release verification.

• Developed Apex classes, triggers, controllers, and batch processes to meet tailored business requirements, improving process efficiency by 20%. Designed and implemented Lightning Web Components (LWC) and Aura Components. • Utilized Salesforce Developer Console, Workbench, and Visual Studio Code with Salesforce Extensions for advanced coding,debugging, and integration tasks. Successfully integrated Salesforce with external systems via REST and SOAP APIs.

• Managed Salesforce Sales Cloud and Service Cloud, ensuring system optimization, data integrity, and security through sprint reviews and daily stand-ups. Collaborated with cross-functional teams using Google Suite, Slack, Trello, and Miro. • Managed daily ServiceNow and JIRA ticketing, ensuring timely resolution of issues and tracking progress by maintaining SLA’s even reduced SLA time by 45% and reducing user-reported issues by 30%. Monitored Talend and Jenkins jobs for performance. • Promoted to Senior Software Engineer in January 2021, resulting in 50% pay increase for managing annual loyalty management.

• Created and optimized SOQL and SOSL queries for efficient data management, handling large datasets in real-time. • Conducted Apex unit testing, integration testing, and debugging of Salesforce applications, achieving 90%+ code coverage across all Apex classes. Documented technical specifications and user manuals, improving team onboarding and knowledge transfer. • Managed continuous integration and deployment using Copado, Flosum, and Autorabit, overseeing version control and automating release processes. Reduced deployment times by 30% and minimized errors in production releases. • Integrated external data into Salesforce using External Objects, enabling real-time access to third-party systems without replication. Configured Platform Events for customized notifications, enhancing real-time decision-making. • Automated business workflows using Flows, Process Builder, Workflow Rules, and Approval Processes, reducing manual process time by 25%. Configured Connected Apps for third-party integrations, expanding system functionality and increasing user adoption. Implemented CI/CD pipelines and version control (Git). • Collaborated within Agile teams to deliver iterative solutions, contributing to 6 sprint cycles and leading backlog refinement. Optimized sprint planning and execution, improving team efficiency and delivery timelines.