Aabed Albettar

• Managing end-to-end recruitment and onboarding across retail and corporate functions, including job postings, candidate screening, and interview coordination. • Responsible for HR operations such as employee records, contracts, offboarding, and compliance documentation. • Advise managers and staff on employee relations, performance management, and disciplinary matters. • Handle payroll updates, HRIS data accuracy, and supporting compensation and benefits processes. • Coordinate training programs, performance appraisals, and leadership development initiatives. • Oversee workplace health and safety compliance and manage incident reporting and claims. • Participate in HR projects including policy updates, process improvements, and organizational change efforts.

• Managing end-to-end recruitment and onboarding across retail and corporate functions, including job postings, candidate screening, and interview coordination. • Responsible for HR operations such as employee records, contracts, offboarding, and compliance documentation. • Advise managers and staff on employee relations, performance management, and disciplinary matters. • Handle payroll updates, HRIS data accuracy, and supporting compensation and benefits processes. • Coordinate training programs, performance appraisals, and leadership development initiatives. • Oversee workplace health and safety compliance and manage incident reporting and claims. • Participate in HR projects including policy updates, process improvements, and organizational change efforts.

Contributing to the onboarding process by managing new employee files, new visas, and new licenses. • Responsible for maintenance of the master report for all employees, which includes all the employee data such as job title, department, contact info, joining and end of contract date, end of probation date.. Etc. • Assisting the evaluation team in conducting early hire and probation evaluation. • Mainly responsible for all promotions, increments, contract renewal, and all kinds of visa and labour card renewal ( Non-sponsor ID, Emirates ID, Local amendment... Etc.)

• Contributed effectively to the recruitment process by managing resumes-screening, phone- screening, and references-check. • Conducted annual reviews/updates of job descriptions. • Monitored employees' attendance and maintained accurate records of absences and leave balances for payroll and reporting purposes. • Maintained accurate employee records and administrative paperwork. • Drafted new and renewal contracts for employees. • Assisted the training and evaluation team in conducting Training Needs Assessments (TNA) and developing Key Performance Indicators (KPIs). •Performed various HR duties including job descriptions, job analysis, job postings, promotions, hiring analytics, etc., as required.

• Engaged with customers by phone calls, email, and social media to answer their inquiries and resolve their problems promptly. • Utilized questioning-and-listening methods which support effective telephone communication. • Maintained records of customer interactions, processed customer accounts, and filed documents. •Updated client information, as necessary.

• Assisted in creating job descriptions for customer service representative, sales and accountant positions by conducting interviews and survey methods. • Reviewing job descriptions with the heads of departments on an annual basis. • Responsible for recruitment process by screening CVs , Phone call interviews , coordinating for HR and technical interviews, and monitored turnover and time to hire metrics. • Assisted in personnel and training responsibilities.