Abdullah Alsulaim

Closed high-value deals with net new logos, expanding Cipher’s market presence. Managed renewals and upsells, ensuring long-term customer retention and revenue growth. Developed and launched new cybersecurity service offerings, driving service expansion. Negotiated and signed Memoranda of Understanding (MoUs) with vendors, legislators, and industry leaders. Built strategic partnerships with technology providers and regulatory bodies to enhance service capabilities. Led commercial segment strategy, identifying new business opportunities and market gaps. Provided tailored cybersecurity solutions, improving client security postures and compliance. Conducted market and competitive analysis to refine sales strategies and value propositions.

Developed and implemented strategic initiatives that resulted in +300% increase in sales in the wireless category. Launched Amazon Renewed Program in Saudi Arabia and achieved 2.5x sales quota for the program. Liaised with key stakeholders to onboard +20 international brands, supporting Amazon's penetration of the Saudi market. Managed multiple programs in Saudi as an SME (Subject Matter Expert) , which had a significant impact on Amazon's growth in the region. Managed a huge pool selling partners, ensuring readiness and reliability in business operations. Developed and maintained strong relationships with key partners, resulting in increased sales and profitability. Identified and addressed customer pain points, leading to improved customer satisfaction. Worked with cross-functional teams to ensure alignment and execution of key initiatives. Stayed up-to-date on industry trends and best practices, sharing insights with key stakeholders. Provided training and support to sellers, helping them to achieve their goals. Tracked and analyzed sales data, identifying opportunities for improvement. Reported on performance to senior management, providing insights into key trends.

• Identify key growth opportunities and areas of improvement, set goals • create a time bound action plan with agreed-upon deliverables, monitor key metrics during this engagement and work with the seller to achieve targets. • Consultative selling approach based on relationships with Sellers. • Work with internal teams to align on strategic accounts and account management activities. • Identify, qualify, acquire and grow seller commitment to the Selling on Amazon program. • Develop consumer electronics and media categories for Marketplace. • Implement and track metrics for recording the success and quality of the existing sellers. • Manage complex contract negotiations and serve as a liaison to the legal team. • Prospect and close business to achieve quarterly quota targets. • CRM tools to track sales progress.

• Planning for materials while ensuring shipment flow to meet agreed production plans. • Leading material transfers from Unilever plant in Saudi Arabia to other plants in MENA. • Maintaining inventory to agreed stock norms. • Monitoring supplier service levels through different KPIs such as OTIF, DR, and LTC. • Liaising with the Supply Management team to execute savings projects. • Managing Run up/Rundown plans of innovations and minimizing write-off values. • Establishing material requirements for production plans with the use of the MRP system. • Running MRP and raising purchase orders and scheduled agreements through SAP. • Critical materials reporting. • Inventory management.

• Coach the continuous improvement teams to use quality tools and Continuous Process Improvement (CPI) or Smart Process Improvement (SPI) based on process needs. • Guide and support the continuous improvement teams during study. • Review and approve the final report. • Follow up with departments and facilitators to implement improvement recommendations. • Prepare monthly reports about the status of quality studies in central region. • Improve and update policy, procedure and methodology of program every year. • Conduct training courses about Tools and Techniques of Continuous Improvement.

• Conduct market research to create accurate simulation models that influence business decision making. • Oversee all aspects of portfolio management, from generating leads and initiating contact to following up on clients’ inquiries and issues. • Spearhead projects from planning through completion, meeting the company’s vision within strict time and budget requirements. • Define project scope and objectives to effectively designate project resources and prepare budgets; monitor and report on progress to stakeholders. • Measure project performance to identify potential improvement opportunities. • Ensure goals are cascaded, communicated, and reported against effectively at every stage of operations.

• Graduated with honors • Relevant Coursework and Knowledge: Engineering Concepts, Coding, Business Views, Predictive Analysis • Senior Project: Applying Agent-Based Modeling on Saudi Arabian eCommerce Platforms • GPA: 4.52/5

eCommerce Level 1-3: A CPD accredited online course delivered by eConsultancy Centaur Media PLC.

• Relevant Coursework and Knowledge: General Studies, German Language, Environmental Courses, Cross-Cultural Collaboration • GPA: 93/100

I had the chance to take general management courses and human capital development in a larger scope