A Rehman Sultan

Customer Relations Manager @ Capital Now

About

Platinum CRM Specialist | Customer Relationship Management Expert | Sales Growth Driver* Results-driven CRM specialist with expertise in managing and optimizing customer relationships, driving sales growth, and delivering exceptional customer experiences. Proven track record of success in CRM implementation, data analysis, and process improvement. Key Strengths: - Platinum-level expertise in CRM management and optimization - In-depth knowledge of customer lifecycle management and CRM best practices - Strong analytical skills with experience in data analysis and insights-driven decision-making - Excellent communication and interpersonal skills with a passion for building strong customer relationships - Proven ability to drive collections and improve revenue growth Achievements: - Consecutive performer in collections with 3 years of consistent delivery in collection targets - Best Street Smart for the Year 2022-2023*: Recognized for exceptional customer relationship management and sales growth - Stellar Performer of the Year 2024-2025*: Awarded for outstanding performance and contributions to team success

Country

India

City

Hyderabad

Industry

Financial Services

Skill

Requirements Analysis, Mergers & Acquisitions (M&A), Business Analysis, Financial Analysis, Customer Retention, Negotiation, Customer Relationship Management (CRM), Customer Onboarding, Customer Journeys, Business Insights, Analytical Skills, Consumer Behavior, Communication, Root Cause Problem Solving